Qualifications
Member of British Psychological society , Graduate basis , January 2014 (MBPsS)
Contemporary issues in brain and behavior (Post graduate certificate in Mental Health) , part of MSc Professional science – The open university – February 2014 – October 2014
PRINCE2 – Foundation and Practitioner level – project management – University of Glamorgan – June 2013
( Comes with a £3000 bonus offered to any employer wishing to offer me employment via REACT funding – Welsh assembly Government)
Post-graduate Diploma, Psychology,(Dip Psych) Open University, 2009 – October 2013
BA (hons) Humanities, 2:2 University of Swansea, 2009
GCSEs, 5 grade Cs: Maths, English Language, English Literature, Double award science and French, Dwr-y-felin Comprehensive School, Neath, 1994
Career Summary
Quantarc Ltd.
October 2014 to November 2014
Temporary assistant surveyor
Conducting a space utilisation survey via quantitative methods in Swansea university. Collection and collation of large sets of quantitative data , entering data onto company database , liaising with professionals and university staff.
West Berkshire council
August 2014 to September 2014
Mental health worker
In my previous temporary role as mental health worker I was responsible for the establishment of a mental health support service for children , adults and families throughout West Berkshire.
Mental health matters Wales
April 2014 to July 2014
Community services team leader
In my previous role as mental health community services team leader , I was responsible for the supervision of a team of staff and volunteers , the co-ordination and running of community centres for people with mental health issues , the arrangement of tenancy support for people with mental health issues , liaising with external stakeholders on a regular basis and budget monitoring and management.
January 2014 – March 2014
Independent Mental health advocate – lone working in various hospitals throughout the East Wales area in order to provide accurate and up to date information to qualifying patients under the Mental Health Act (1983). Such patients can qualify under various sections of the act or as informal voluntary patients. The information I am required to provide includes patient rights as according to various sections of the Act , patient rights in regards to any treatment suggested to them by professionals and signposting to other agencies in terms of any other support required.
Alere Toxicology/Concateno
October 2013 – November 2013
Sample collection officer – Screening and Drug and alcohol testing of pre employment applicants
Stonham Bail accommodation services
Support officer
June 2010 to April 2013
Provided vulnerable adults ( prison leavers and individuals on bail ) with ongoing support with any issue they may have difficulty with. Required to manage up to twelve properties ,properties possessed up to 3 tenants at any time. Also required to provide a support only service where I visited up to ten extra service users in their own homes at any given time.
Managing the properties included regular spot checks to identify and report any damage/repair issues, co coordinating and arranging access times for workers to carry out repairs, ensure tenants were maintaining the property according to requirements set out in tenancy agreements, ensure facilities within the properties adhere to health and safety, fire and ministry of justice standards and requirements , liaise with neighbours to ensure that a good relationship was maintained.
Veolia/Welsh Water August
2009 – June10
Water meters inspector
Inspecting and reading water meters in customer homes , collection and collation of data , uploading data onto database , extensive use of customer service skills , driving to pre booked appointments throughout the country.
Rushcliffe Hospital Mental Health Unit
March 2009 – June 200
Support Worker
Supporting individuals suffering from a varied range of mental health problems.
Key responsibilities included initial assessments, individual support planning, ongoing support and consultation
Co-coordinated and supervised activities such as soccer, educational classes and fitness programmes
Caer Las Cymru
March 2008 – December 2008
Connect project Swansea – volunteer/support worker
Provided support to individuals with disabilities and/or facing mental health issues, homelessness and drug abuse issues.
Co-ordinated and ran educational support activities, including teaching drama, woodwork, arts and crafts, cycling, basic maths, basic English, basic computer skills, gardening, soccer and music.
Provided support to the clients by encouraging them with their hobbies and skills, and offering basic counselling services
Firstline digital Ltd
October 2007 – January 2008
Digital installations engineer
Installed Sky TV applications, dishes, aerials and decoder boxes into client homes, whilst providing the highest level of customer service
Successfully sold Sky TV products to new and existing customers
Enterprise PLC.
August 2007 – September 2007
Supervisor
Co-ordinated daily work allocations for BT engineers and checked job progress
Supervised the installation of fiber optic and telephone cable
General office administration work including company database, telephone enquiries.
Adecco agency/Social services
July 2007 – August 2007
Customer service advisor
Managed customer service provision and was first point of contact for telephone and face to face enquires from the public, clients and social workers. Interacted with social workers to organize meetings between families and contacts.
Swansea drugs project (SANDS)
April 2007 – July 2007
Administration support worker
General administration support, including answering public queries, dealing with client problems and filing, use of database (BOMIC).
Contributed to co-ordination and running of the group activities, such as life support skills, that focused on helping clients with drug problems
Eon UK Ltd
November 2003 – September 2006
Gas and electricity meter inspector
Countrywide grounds maintenance
March 2003 – September 2003
Grounds maintenance supervisor
Cox insurance Ltd
December 2002 – March 2003
General administration assistant
Wales and England census board
March 2001 – June 2001
Census data collector and administrator.
DVLA Swansea
Sept 1998 – August 2000
Administration assistant
