Qualifications
Sept 2004 – June 2008 Heriot-Watt University, Edinburgh
BSc (Hons) – Estate Management 2:1
Key Skills
Business and Data Analysis; Strategic Planning; Leading and participating in teams; Six Sigma Project management; Creative Problem Solver; Budget and Cost Management; Project and Performance Reporting; Risk Assessment; Stakeholder Relationships and Client Service
Career Summary
Working within the central project team of the property division of Tesco UK PLC, UK’s number one retailer, I have over 6 years’ strategic consultancy experience planning, managing and delivering high value business transformation projects. I have a strong record of success in leading teams in the delivery of multi strand, short and long term change management programmes and have proven ability in complex business analysis, developing strategy, senior stakeholder communication and relationship management, project management, effective implementation and evaluation
Tesco Stores PLC
May 2012 – present
Delivery Project Manager
Delivery of the programme of refurbishment projects (up to 10 at any one time) with budgets ranging from £750k to £4m.
• Single accountability for the lifecycle of each scheme from Customer Insight right through to Market Launch – including scoping, costing, gaining Board Approval, delivery and review
• Responsible for the delivery of all KPIs on each project – cost, sales, time, customer disruption, quality, risk assessment and health & safety
• Weekly presentation to the Retail Board – update on programme progress and forecasting risks
• Delivered the refurbishment of 16 projects across Northern Ireland:
o Combined budget of £19.7m, contributing a sales uplift of £4.2m (5.7%)
• Responsibility extended to second region in Scotland in 2013 and successfully delivered seven projects to date:
o Combined budget of £8.3m, contributing a sales uplift of £2.6m (3.2%)
• Project lead for cross-functional delivery team including on average:
o 12 direct suppliers, 40 indirect suppliers and 18 internal departments
• Received an award for exceptional commitment from the Tesco CEO, Philip Clarke (June 14)
June 2011 – May 2012
Programme Project Manager
Strategic project to establish a new team and develop Tesco’s five-year Property Strategy
• Recommended and established the new team structure – identified optimum team members, created job profiles, set short to long term objectives and created the Operating Model
• Created and managed the first performance management tool which helped engage 100 employees and change the culture of the department
• Launched, set objectives for and chaired the new Acquisitions Governance group
• Created the first five-year Property Programme – a blend of the most efficient 8.5million square foot of buildable space from a Property portfolio of 54million square foot
• Gained approval to dispose of £800m land that no longer aligned to the Strategy
• Built the first user-friendly database of 5,600 future opportunities for new stores
June 2010 – June 2011
Change Project Manager
Led a programme operating in both the UK and India with an objective to improve the Property Operating Model by building stores 10% quicker and 10% cheaper
• Completed audit of over 50 Key Tesco suppliers to establish their volume capability and flexibility to change
• Created the business case and recommendation for software for Tesco to invest in (including Autodesk, Tekla and Bentley). Overall goal to create one platform for data to enable a seamless design process
• Conducted research into the ‘cost lifecycle’ of a store from inception to completion – found inefficiency cost Tesco on average £35k per project
• Established and led the ‘New Innovations’ group – a forum for internal and external experts to suggest innovative ideas to improve how Tesco design and build their stores
o Current saving of £1.2m p.a
• Created a standardised Tesco shell specification for a 40,000 square foot store
o Current saving of £2.2m p.a due to bulk purchase of ‘specified’ glazing
Dec 2009 – June 2010
Cost Project Manager
Managed and controlled the ‘New Stores’ budget of £100m, across 10 stores
• Value engineered and achieved Board approval of 10 schemes
o Original draft costs of £165m – savings of £65m through challenging scope, reviewing rates and trialling new initiatives for ‘cheaper’ ways of working
• Final account for 10 schemes within the timelines of 6 weeks after Practical Completion
• Managed five external Quantity Surveyors
• Created the first ever ‘Re-use’ Programme in Property to re-use existing kit for New Stores
o Current capital savings to Tesco of £55m
• Mentor to new graduate within the team
Sept 2008 – Dec 2009
Graduate Cost Manager
Assisted in the management of ‘New Stores’ budget of £500m, across 50 stores
• Completed 18 month graduate programme in 15 months
• Led & delivered a change project to transition a cost-tracking process from external practice to the in-house service centre in Bangalore (savings of £55k pa)
• Organised and led the Property Graduate Forum for all Tesco graduates – 150 attendees
