Qualifications & Education
Master in Computer Science (2 yr degree Programme) 2000-2002
Guru Jambeshwar University college, Hissar CS & Communication. Passed with First Class Distinction (67%)
B.B.A (3 Yrs. Degree Programme) 1996-199
Kurukshetra University college, kurukshetra IT, Management, MIS.
XIIth 1995-1996
Haryana State Board Maths, English, Hindi, Computers, Business, Accounting.
Xth (Matriculation) 1993-1994
Haryana State Board Maths, Science, Economics, Social Science,english.
Career Summary
Vodafone, Reading UK April 2014- Present
OSSBSS Test Lead
Sainsburys, London, UK May 2013 – April 2014
Test Lead- Service Operations Readiness
British Petroleum, London, UK May 2012-May 2013
Integration Test Lead
Kpn Mobile, Brussels, Belgium Oct 2010-Feb 2012
Telecom Operation Lead & ITIL consultant
Talk-Talk telecom, UK May 2010 – Oct 2010
OSS BSS SME
BSNL, India Dec 2007-May 2010
Telecom E2E Validation Lead
At&t, USA June 2006-Dec 2007
Automation consultant – OSS
Competencies:
Telecom OSS/BSS/ EMS/NMS/ IN B2B (MVNO, Leased line) & B2C (Mobile & Fixed line, Broadband).
CRM (SAP, Amdocs, Columbus, Cordiant, Oracle esuite),
Billing (IRB, Kenan Arbor, Interconnect, Single view),
Order Management & Provisioning (Comptel Instalink, TIBCO, Clarity C10, Metasolv M6)
Mediation (Intec Intermediate), IVRS (Nortel),
NMS & Identity and access Management (HP-OV),
Revenue Assurance ( Connectiva ONEREVIEW) & Fraud Management system( MINOTAUR 9.x),
EAI (TIBCO, Oracle Fusion, abinitio, webmethod8),
IN services (Prepaid Calling Cards, Voice Mail, AAA).
Platform – Videra Virtual office elisa, Artilium ARTA
Service Quality Assurance E2E Integration validation, Volume & Performance Analyses & benchmarking, Information Security Testing. QTP 8.2, Quality Centre 9.0, Bugzilla, Apache Jmeter 1.2, Test Factory setup(TCoE).
Service management Service Desk, Service Operations (Incident, Problem Management), Designing CMDB & KEDB, and Application & Infrastructure Alerting & Monitoring, fault Management. BMC Remedy, HP open View, Precise i3, Omnitracker, NetCool, Vcenter, Spectrum, Unicentre
