Qualifications & Training
Health and Safety / First Aider – TelecityGroup
NVQ level 2 in Business Administration – Modules: MS Office, System Administration
Tower Hamlets College – Media Studies, English Language and Literature
St Pauls Way Secondary School – 9 GCSE passes including Maths and English
Key Skills & Attributes
Business Administration Qualification
Touch Typing
Certified in MS Office, Excel and Outlook
Aware of office administrative and HR procedure Certified in First Aid and Health and Safety
Bilingual, English, Bengali and Arabic
High level of organisational skills
Professional manner
Career Summary
PA – Senior Admin staff
HS1 Ltd, One Euston Sq, 40 Melton Street, London, NW1 2FD
Oct 09 – Present
Assisting the PA to the Managing Director and CEO and covering the PA post during holidays
Providing diary management and travel arrangements
Preparing board papers, presentations and reports
Managing the company courier service and external printing service
Providing secretarial/ administrative services as required
Processing high volume of invoices onto the DMS (Projectwise) during the Close-out period, prior to the privatisation of the company
Producing weekly KPIs and petty cash box maintenance
Confidential correspondence review
Woking under high pressure during the sale of the Company to meet deadlines.
Assisting the Commercial & Engineering department with general tasks
Raising Purchase Orders on the Finance Software (IRIS Exchequer & FocalPoint) for all departments
Highly competent on SharePoint (Team Champion)
Undertaking receptionist duties including: incoming phone calls, referring to the appropriate team member, act as a focal point and filter for visitors
Coordinating meeting room bookings, meeting equipment and provision of refreshments
Controlling and distributing of incoming and outgoing correspondence and the x-ray of parcels as required
In charge of stationery area, filing and archiving, systematic checks across the floor in order to sign off health and safety compliance.
Managing the company website (St Pancras International) and in-house promotional TV
Supervising all promotions and event calendars for both sites
Administering all Station Shops advertising and campaigns for both sites
Using SAP to find customer information and dealing with queries
Head Office/HR Assistant
TelecityGroup, 2 Harbour Exchange Sq, Suite 8.01, London E14 9GE
Nov 06 – July 09
Human Resources Duties
Organised benefit meetings and mortgage meeting between the broker and employees, and ensured the meetings were arranged efficiently
Organised board meetings to cater for senior level board members
Sent out end of probation meeting letters to employees in a timely fashion
Updated and maintained the COO’s weekly whereabouts for direct reports and ensured all team members were kept up to date
Checked and managed the holiday and sickness administration for the Head Office
Manage the EyeCare Voucher Scheme and keep adequate records
Assisted with mail merges and staff correspondence where necessary
Manage the filing for the Head Office and ensure that confidential information is filed in a timely fashion
Assisted with general staff queries
Ad hoc HR duties when required
Head Office Duties
Responsible for ordering couriers and assessing the recipients needs
Booked taxi’s for Head Office in line with Company Policy
Managed the relationship with contractors for stationary, water, milk, etc, and order supplies when necessary
Booked meeting rooms, greeting visitors and providing refreshments as and when required
Managed incoming and outgoing post
Ordered flowers as and when required
Assisted with binding documentation when required
Managed the relationship with the travel management company and arranged travel when necessary for the Head Office and UK, in line with company policy.
Bilingual Admin and Clerical Support Worker
Women and People’s Service’s, Sylvia Pankhurst Centre, 3rd Floor, Mile End Hospital, Bancroft Road, London E1
June 04 –Feb 06
Operating front desk reception
Meeting and greeting patients
Answering telephone calls and responding to the telephone messages
Booking appointments manually and on PAS
Filing Numerically and Alphabetically
Dealing with patients queries
Inputting data on the PAS System
Photocopying and faxing
Interpreting
Culling the Family Planning Records in the Comm. H/C
Data Inputting
Liaising with Patients
Stock taking
Providing Doctor/Nurse medical assistants with Swabs, Scans and Smears
Dealing with Confidential Documentation’s
Receptionist / Secretary
Citizen Advice Bureau, 491-493 Kingsland Road, London E8 4AU
July 2002 – July 2003
General Administration Duties
Managing the Admin team
Taking Minutes
Typing correspondence letters, memorandum, minutes of meeting, reports, questionnaires and other documents.
Stationary order
Cash handling
Diary management
Dealing with patients queries
Dealing with Confidential Documentation’s
Sales Assistant
Topshop, Faith, Cabot Place East, Canary Wharf, London E14 4QT
October 2000- May 2004
Managed the shoe department
Cash handling
Merchandising the shop floor
Promoting store cards
Customer services
Stock management
Stock replenishment
Figure collating and dealing with payroll
Achieved a silver competency award
