Academic Qualifications
2014 Texas Woman’s University
Master’s in Business Administration
Master’s in Health Systems Management – Concentrations Sociology, Biology, Women’s’ Studies
2011
University of Texas at Arlington
Bachelor of Arts in Interdisciplinary Studies
Professional Skills
Personnel management: Team leadership, conflict resolution
Organization and communications: Research, presentations, marketing, event planning
Office administration: Scheduling, collections, billing, notary services
Software: MS Office Suite, Practice Master, tabs3, Oneapp Pro, Vision Scheduling, Centricity EMR, AllScripts EMR
Work Experience
CENTER FOR THORACIC SURGERY
ADMINISTRATIVE ASSISTANT
MAY 2015 – PRESENT
– Data collection and statistical analysis of patient encounters, surgeries and patient referrals for quality management
– Created and evaluated financial reports
– Handled all formal communication between physician practices including outgoing and incoming patient referrals
– Created and maintained databases for credentialing, patient satisfaction and quality management
– Credentialing for 8 physicians and 2 allied-professional staff
– Created and streamlined insurance verification protocols, used currently in three practices
– Created employee handbook, utilized in three practices
– Calendar management, administrative assistance and travel arrangements for Chief of Thoracic Surgery, Director of
Minimally Invasive Thoracic Surgery and Staff Thoracic Surgeon
RE-CRETE LLC, DECORATIVE CONCRETE STAINING
BUSINESS OFFICE MANAGER/CONSULTANT
JANUARY 2010 – MAY 2015
– Handled daily operations of small firm
– Management and training of staff
– Created and managed budgets, payroll and financials
– Organized and staff conventions
– Produced responses for Requests for Proposals
– Designed and implemented office policy and procedure and field manuals
METROPOLITAN ANESTHESIA CONSULTANTS, LLP
CREDENTIALER/EXECUTIVE ASSISTANT
OCTOBER 2012 – JANUARY 2015
– Maintained privileges and current licensing for 75+ anesthesiologists
– Handled application and re-application processes with 45 local hospitals and surgical centers
– Performed research and created reports regarding current legislature to ensure maintained compliance
– Created and maintained databases for patient encounters and credentialing
– Worked with several committees, taking minutes, creating reports and presentations and event planning
JIM ROSS & ASSOCIATES
ACCOUNTS SPECIALISTS/LEGAL ASSISTANT
AUGUST 2011 – OCTOBER 2012
– Maintained client and firm accounting including reconciling, auditing, billing and collections
– Produced client invoicing, financial statements and reports
– Helped create and manage budget
– Handled preparation and editing of legal correspondence, documents and files
– Arranged depositions and scheduled court appearances
– Training of new staff on policies and procedures and software (Tabs3 and PracticeMaster)
– Presented new ways of using software to staff, improving efficiency by 10%
PRIMROSE SCHOOL OF BEDFORD
TEACHER
DECEMBER 2010 – AUGUST 2011
– Taught curriculum to students. Responsible for projects and communication/relationship with parents, maintaining accreditation.
UNIVERSITY OF TEXAS AT ARLINGTON
STUDENT OFFICE ASSISTANT
JANUARY 2008 – AUGUST 2010
– Created spreadsheets, power-points and handouts for faculty
– Scheduling, setting up and taking down of meetings
– Staffed on-campus conferences
– Customer service with students and professors
– Clerical tasks
CENTRE FOR NEURO SKILLS
REHABILITATIVE ASSISTANT
MAY 2008 – MAY 2009
– Worked with patients with traumatic brain injuries
– Completed and maintained patient documentation and files
– In-home therapeutic programs including behavior modification, physical rehabilitation and occupational therapy as prescribed by therapists.
– Created policy and procedures handbook
– Acted as back-up office manager
