Objective
Seeking a responsible position with a growth-oriented company that would offer the opportunity for advancement and effectively utilize prior experience, expertise and abilities in F&B, Accounting, Human Resources, Sales or Operations Management.
Experience Summary
Implementing cost-effective management and operational policies and procedures to ensure maximum efficiency and productivity
Expertise includes accounts payable/receivable, account reconciliations, cash control, inventory management, administrative tasks, record-keeping and reporting functions
Developing and maintaining good customer relations
• Finding innovative ways to ensure customer satisfaction and build repeat business
Training, supervising and motivating personnel
• Delegating tasks to ensure timely and efficient completion of work
Proficient in computer operations and specialized applications, including utilization of Microsoft Word and Excel. Typing speed around 60wpm.
Developing and maintaining good client/employee relations; presenting a positive company image to the public
Ability to work in secured and sensitive areas.
Strengths
Excellent analytical, organizational and communication skills…multi-lingual — fluent in English, Urdu, Hindi…capacity to quickly master new concepts and procedures …able to work independently and as a member of a team…a conscientious, energetic, dedicated, personable and highly motivated individual.
Professional Experience
03/2015-Present
Pohanka Automotive Group, Virginia, U.S.A.
Sr. Sales Consultant
Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. Recommends changes in products, service, and policy by evaluating results and competitive developments. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
01/2015-Present
E.S. Holding LLC DBA Rebellion Fashion, Virginia, U.S.A
Human Resources Manager
Employed part time in retail sector, duties included supervising a sizable staff and supplied overall support to employment challenges. Created successful communication with staff to improve work-flow, priorities, and improve time-to-hire ratios. Possess strong client focus and superior relationship building skills. Provided support to all HR departments. Improved direct Hire percentage and. Advise on and implement improved corporate policies. Created systems to improve communications with Hiring Managers and HR department.
03/2013-10/2014
Lucid Technology, Pakistan
Regional Manager
Accomplished regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicated job expectations; planning, monitoring, appraising, and reviewing job contributions; planned and reviewed compensation actions; enforced policies and procedures.
07/2012-02/2013
Advantage Rent a Car, Orlando International Airport, Florida, U.S.A
Sales Manager
Led the department to work out the annual sales plan and the budget plan. Coordinated the marketing plan and the sales plan. Controlled the implementation of the plans and make adjustment when necessary.
Led the department to establish and improve the marketing and sales management systems and the relevant processes, and monitored the implementation.
Handled the sudden problems timely that occurred when the headquarters or the branch companies are doing marketing or sales work.
Held regular meetings to identify the goals of plans, coordinate and reviewed the work, and gave praises or suggestions for improvement.
04/2012-07/2012 MCO Enterprises, Orlando International Airport. Florida, U.S.A
Personnel Manger
Supervised a concession facility, consist of internationally recognized outlets; duties included scheduling and training employees and ensured proper coverage. Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation. To inform about daily events, conducted pre-shift meetings of employees. Supervised check or credit policies and procedures and cash handling. Regularly greeted customers, take reservations and resolved customer service issues.
03/2010-03/2012
YS Engineering and Contractors, Pakistan
Director/Managing Partner
Worked with the Business Unit Manager and technical staff to prepare a proposal plan that met the objectives of the proposal budget timeline. Won multiple contracts/bids in high competitive environment. Designed and delivered dry gas filters and elements within timeline to one of highly reputed Government organization, Sui Southern Gas of Pakistan.
08/2007-03/2010
Car Max, Rawalpindi, Pakistan
Sr. Operations Manager
Ensured customers retention and the profitability of this profit center by recruiting and training qualified sales personnel. Assumed responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory. Worked extensively in the market as manager and worked to oversee staff and personnel within this sector.
10/98 – 08/2007
Savvy Services, Inc. Orlando International Airport, Florida, U.S.A
Director of Operations/Human Resources
Employed at dual capacities at Orlando International Airport, responsible for handling Human resources and operation functions. Duties included managing aviation contracts, budget preparation, clients and vendors’ accounts management, cost effective operations, accounts payable and receivable, human resource activities, tax payments, preparation of spreadsheets, and various administrative functions.
Also Managed HR department, duties included annually reviews and makes recommendations to executive management for improvement of the agency’s policies, procedures and practices on personnel matters.
Maintained knowledge of industry trends and employment legislation and ensured. Coordinated or conducted exit interviews to determine reasons behind separation. Recommended, evaluated and participated in staff development for the agency.
Developed and maintained a human resource system that meets agency personnel information needs. Supervised the staff of the human resource department.
1/98 – 10/98
DANFINE CORPORATION, Orlando International Airport, Florida, U.S.A
Food & Beverage Manager
Responsible for supervising staff and ensuring efficient and courteous food and beverage service, cash deposits, credit card sales reconciliation at restaurant located at Orlando International Airport.
Education
Division of Hotels and Restaurants, U.S.A
Florida Food Manager Certificate
DEPARTMENT OF EDUCATION, State Of Florida, U.S.A
High School Diploma
GOVERNMENT COLLEGE SATELLITE TOWN, Rawalpindi, Pakistan
Major: Pre-Medical (Under Graduate)
LITTLE ANGEL’S HIGH SCHOOL, Rawalpindi, Pakistan
Secondary School Certificate
Ongoing education obtained through various seminars and company-sponsored training programs.
References
Will be furnished upon request.
