Work History
Nov 2014 – Present
Fraud Prevention Analyst
Orange Moldova JSC
• Align to the Group Fraud Prevention and Revenue Assurance strategy;
• Identification of fraud risks, mapping and deployment of detective/preventive controls;
• Proactive revenue loss and fraud detection;
• Accurate reporting.
Apr 2012 – Nov 2014
Credit Risk Analyst
Orange Moldova JSC (outsourcing for Orange Switzerland)
• Analyze the creditworthiness of the B2C and B2B customers according to Orange Switzerland acceptance policy and guidelines and determine
whether restriction of services, active credit limit and/or deposit is necessary;
• Analyze the financial payment performance of a customer in case additional subscriptions or high risk services are requested;
• Treat the requests provided by Credit Score provider concerning creditworthiness.
Nov, 2010 – Jun, 2011
Commercial Back Office Analyst
Orange Moldova JSC (outsourcing for Orange Switzerland)
• Treat customers’ requests regarding cancellation of services;
• Index customers’ contract documents;
• Analyze operator’s current offers for existing and new customers.
Jun, 2011 – Apr, 2012
E-shop Back Office Analyst
Orange Moldova JSC (outsourcing for Orange Switzerland)
• Analyze and process customer’s online orders;
• Take decision regarding orders release or submit to credit check team;
• Weekly conference call with Switzerland Online shop manager;
• Report to E-shop team leader.
Dec, 2009 – May, 2010
Marketing Assistant
STM Acord Travel
• Making several projects in order to advertise the company on the national market;
• Coming with personal ideas in terms of company’s marketing strategy;
• Working with applicants’ photos, visit cards;
• Updating the information in company’s database.
Education/Qualifications
Sep, 2010 – Jun, 2012
Banking Administration
Academy of Economic Studies of Moldova
• Master Degree in Economic Sciences
Sep, 2007 – Jun, 2010
Accounting
Academy of Economic Studies of Moldova
• Bachelor Degree in Economic Sciences
Sep, 2009 – Feb, 2010
Prime-vice president of the Students Syndicate Committee
Academy of Economic Studies of Moldova
Additional Information
Self-disciplined, sociable, positive, creative, team player, strong analytical capability and a feel for figures and statistics, efficient time management, serious.
