CV,Unix App Support Seeking Job in Gulf

Available

Serial No: 41487

Skills keywords:

Current location: Tamil Nadu, India - View on map

Nationality: indian

Spoken languages: english, Tamil

Professional Summary

5.5+ years of experience in L1/L2/L3 Support in Telecom/Education/Insurance domains
Experience in analysis, maintenance and enhancements of the applications
Strong Knowledge and Experience in SQL, PL/SQL and UNIX shell Scripting.
Created 30+ shell scripts for Log Analysis/File Transfers/Report Preparations and other BAU activities.
Created Multiple PL/SQL Packages/Procedures/Functions/Triggers
Created few Log Analysis Windows Batch Scripts for Business Requirements.
Working experience in Weblogic Servers, Deployments and Environment Preparations.
Handled Weblogic manage servers/Admin servers and Weblogic related issues like stuck thread, etc.,
Working experience as Oracle App DBA Support Activities
Working experience on UNIX Operating system.
Working experience on ASG (Application support Group) activities and provides L2/L3 support for British Telecom (UK).
Working experience on ITIL process and mainly focusing on Incident management, problem management and change control.
Working experience on LIVE deployments
Flexibility to handle different roles as per project requirements and work seamlessly with multiple teams.

Achievements

Delivered multiple shell scripts for checking application health and worked on multiple automations in Unix Shell Scripting, PLSQL and few Windows batch scripts.
Actively involved in Application jobs monitoring and detecting the code bugs, has driven and coordinated with interface teams until the bug got fixed
Have taken ownership of complete night shift monitoring and maintenance activities and played a vital role in stabilizing the code issues and server issues occurring during night shift monitoring
Prepared numerous KEDB(Known Error Database ) documents and process flow and data flow documents for some core shell scripts and PLSQL stored procedure of the Application
Educating the fresher and the team with the issues I faced and the issues I learned from my mentors in the Application
Trained fresher of the team effectively
Appreciated by management for wonderful co-ordination with interface teams and as well change management teams during major deployments and successful implementation of deployments.
Acquired excellent interpersonal and managerial skills during the tenure with the Company.
Provided Extended and Excellent Support during major deployments to prevent backlogs in data loading activities and new code issues

Project Details

Project Name	BRITISH TELECOM – BT
Client	British Telecommunications
Software	Operating System	Unix (Solaris)
	Technical proficiency	SQL, PL/SQL & Shell Scripting.
	Database	Oracle 10g
	Tools	Amdocs Bridge Clarify, TOAD, Putty and SQL Developer
Roles & Responsibilities	Provide L2/L3 Application support for the BT clients as an ASG member Creating SQL & PL/SQL codes for enhancements and for day today activities. Creating shell scripts for new releases and for day today activities. Accepting and resolving the incidents raised by the users or clients as per Incident Management. Monitoring data flows between the systems (upstream & downstream applications) Raise Incident / Problem Record / Change Record through bridge clarify to solve application & server issues. Problem solving through coordination with 3LS team, DBA & UNIX 3L team. Deploying the change request as per change management. Providing 24*7 supports to ensure the application and resources available at all time as per availability management. Resolving/debugging the live issues in the application and the servers Providing Root Cause Analysis (RCA) for the raised cases. Application related process monitoring and troubleshooting. Participate & Co-ordinate in various server & application functionality upgrades. Analyzing faults in the system and providing solutions in the agreed SLA timings. Coordinating with the interface teams, E2E teams, UNIX and DBA Teams at the time of Deployment.
Duration	July 2010 to Aug 2013		Team Size	14

Project Name	Blackboard – BB
Client	Blackboard
Software	Operating System	Unix (Solaris)
	Technical proficiency	SQL, PL/SQL & Shell Scripting, JAVA.
	Database	Oracle 10g
	Tools	Salesforce, Perforce TOAD, Putty and SQL Developer
Roles & Responsibilities	Provide L2 Application support for the BB clients Creating SQL & PL/SQL codes for enhancements and for day today activities. Creating shell scripts for day today activities. Accepting and resolving the incidents raised by the users or clients as per Incident Management. Monitoring data flows between the systems (upstream & downstream applications) Resolving/debugging the live issues in the application and the servers Providing Root Cause Analysis (RCA) for the raised cases. Application related process monitoring and troubleshooting. Participate & Co-ordinate in various server & application functionality upgrades. Analyzing faults in the system and providing solutions in the agreed SLA timings. Providing 24*7 supports to ensure the application and resources
Duration	Aug 2013 to Jan 2014		Team Size	8

Project Name	Retail Dev PS
Client	ATT
Software	Operating System	Unix (Solaris)
	Technical proficiency	Weblogic, Shell Scripting & SQL
	Database	Oracle 10g
	Tools	Putty, iTrack
Roles & Responsibilities	Providing Weblogic Configuration Support for ATT Client Creating shell scripts for day today activities. Analyzing and Resolving Weblogic related configuration issues Deploying the Builds in Linux/Unix servers in daily basis in staging Environments for various testing teams Supporting Testing and Development Teams for various Weblogic Configurations/Deployment Related Issues Preparing Weblogic Environments For Upcoming Releases Accepting and resolving the incidents raised by the users or clients as per Incident Management. Participate & Co-ordinate in various server & application for functionality upgrades. Analyzing faults in the system and providing solutions in the agreed SLA timings. Providing 24*7 supports to ensure the application and resources
Duration	Aug 2013 to till date		Team Size	8

Project Name	DnP
Client	Liberty Mutual – LM
Software	Operating System	Unix (Solaris)
	Technical proficiency	Shell Scripting
	Tools	BMC Remedy, Putty, Introscope, HP Vugen, BSM
Roles & Responsibilities	Handling a 6 members team. Provide L2 Application support for the LM clients. Creating shell scripts for new releases and for day today activities. Accepting and resolving the incidents raised by the users or clients as per Incident Management. Monitoring data flows between the systems (upstream & downstream applications) Raise Incident / Problem Record / Change Record through bridge clarify to solve application & server issues. Problem solving through coordination with 3LS team, DBA & UNIX 3L team. Deploying the change request as per change management. Providing 24*7 supports to ensure the application and resources available at all time as per availability management. Resolving/debugging the live issues in the application and the servers Providing Root Cause Analysis (RCA) for the raised cases. Application related process monitoring and troubleshooting. Participate & Co-ordinate in various server & application functionality upgrades. Analyzing faults in the system and providing solutions in the agreed SLA timings. Coordinating with the interface teams, E2E teams, UNIX and DBA Teams at the time of Deployment.
Duration	May 2015 to Till Date		Team Size	6

Experience

Organization	Designation	Duration
HCL Technologies	Software Engineer	June 2010 – Aug 2013

Organization	Designation	Duration
CSS Corp pvt ltd	System Analyst	Aug 2013 – Jan 2014

Organization	Designation	Duration
TechMahindra Pvt Ltd	Sr. Software Engineer	Feb 2014 – May 2015

Organization	Designation	Duration
Cognizant Technology Solutions	Technical Lead	May 2015 to Till Date

Educational Qualification

Course	Name of the institution	Year of passing/ University/ Board.	Percentage
BCA	Jamal Mohamed College, Trichy-20.	April 2010/ Bharathidasan University, Trichy.	79
DCA&MDTP	Computerized Calligraphy Training Center, Jamal Mohamed College, Trichy-20.	July 2008/ Ministry of Human Resource Development, India.	75
H.S.C.	Khajamian Higher Secondary School, Trichy-20.	May 2007/ State Board.	66.2
S.S.L.C	Khajamian Higher Secondary School, Trichy-20.	May 2005/ State Board.	84.6

Technical Skills

Operating system		UNIX (Solaris, Linux), Windows 98 / XP.
	Languages		SQL, PL/SQL
	Database		Oracle 10g
	Scripting Language		UNIX Shell Scripting, Windows Batch Scripting
	Middleware Tools used		Weblogic, Apache Bridge Clarify, Toad, SQL developer, Putty, Salesforce, Perforce , BMC Remedy, Introscope, HP Vugen, HP BSM

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CV,Unix App Support Seeking Job in Gulf

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