I am teachable and learning new things daily, I look at everything as a puzzle and try to figure out where the parts fit, because of this, I have the ability to pick up new skills quite easily. I am very resourceful and always up for a challenges with a never back down attitude
10+ years in the customer service industry over the phone, email and chat. I have also done in home demonstrations of products in a door to door salesman capacity. Investigating fraud related queries, hacked accounts and unauthorised purchases.
Currently as Cx ops co-ordinator, working with product team and frontline team on streamlining customer journey for an overall better experience for the customer.
Playing guitar, cooking meals using simple ingredients which I can use with close to zero waste, learning languages because you never know when you might need it. I am currently growing my own garden with different kinds of vegetables in an attempt to live off the land on a very small scale. I coach an U14 soccer team in my local community in order to help kids stay off the streets and make better decisions for their lives
