EMPLOYMENT SUMMARY
• Quality Controller
• Production& Quality Manager
• Production Manager
• Production Supervisor
• Technical Supervisor SIG Combibloc Obeikan FZCO, Dubai, U.A.E.
SIG Combibloc Obeikan FZCO, Dubai, U.A.E.
Gulf Catering Co, Jeddah, Saudi Arabia.
Malaysia Dairy Industries, Singapore
Nada Dairy, Hofuf, Saudi Arabia.
Milma, KCMMF, India
EDUCATION
(July -2007 ) • B.Sc Dairy Technology
• Lead Auditor ISO 22000
• 4th level Award in HACCP
Level-4 Managing Food Safety S.M.C.College of Dairy Science, G.A.U,Anand
SAI Global, Australia
RSPH UK, DUBAI MUNICIPALITY
HIGHFIELD UK,DUBAI MUNICIPALITY
RELEVANT COURSES ATTENDED
• 4th level Award in HACCP from RSPH UK certified by Dubai Municipality- completed in 2011
• Level-4 award in Managing Food Safety from HIGHFIELD,UK certified by Dubai Municipality-2011
• Persuasive Presentation Skills from Institute of Sales&Marketing-2011
• Leading& Managing Change- Spearhead Training, Dubai-2011
• Root cause Analysis and Effective Corrective action by QMI in 2008
• HAACP, ISO 22000 certified lead Auditor from SAI Global, Australia in 2006
• SAP Quality Management training from SIG IT, Germany in 2007
• Certificate in Basic supervision from Singapore productivity and Standards board with distinction
• ISO internal Quality systems& Auditing certificate from SGS, Singapore.
• Intermediate Hygiene course with first class from Chartered Institute of Environmental Health, United Kingdom.
• Quality Assurance Training (Troubleshooting skills, Package Integrity on aseptic packaging from SIG Academy, Linnich. Germany.
PROFESSIONAL MEMBERSHIPS
• Member of Indian Dairy Association
• Member of All India Food Technologist Association
PERSONAL SKILLS
LEADERSHIP
Played a progressively larger role in building-up and managing Quality department for SIG Combibloc Middle East with fellow Quality Controllers.
As a Cluster Quality Manager, Implemented and Managed Quality Systems for SIG Combibloc Middle East in coordination with 39 client Quality Mangers.
As Manager of Production department in Singapore, supervised and managed a team of 40 including Supervisors, Team leaders, Operators, support staff, with highest operating efficiency and productivity.
Enhanced leadership skills by solving complicated quality problems, offering technical recommendations, suggestions and consultancies to various customers.
PROJECT MANAGEMENT
Provided project support leadership for more 40 major projects related to Quality and Service, Recommendations to meet changing business needs and increase customer satisfaction for our Key account Customers.
Implemented SAP-QM system in the quality department. Trained the subordinates and made functional for the whole department.
Created Quality Manuals, Laboratory procedures for the customers
Guided and oversaw project definition, scope and budget development, project planning, execution, control, and closing consistently throughout career.
Established a high tech laboratory for our training centre in Riyadh right from the designing stage till the final functional stage.
PROBLEM SOLVING & ANALYTICAL SKILLS
Successfully solved complicated product quality problems at different customers.
As Quality Manager for COMBIBLOC, assisted clients in problems solving, evaluating proposed solutions, making recommendations, and implementing approved projects.
Successfully implemented SAP in the Quality department and trained the subordinates.
MARKETING & SALES EXPERIENCE
Represented the Quality department in various meetings with Key account customers.
Developed Power point presentations together with marketing and advertising team and participated in numerous Food Industry trade shows.
Recognised for impressive Problem solving record and received appreciation from different customers.
RELATIONSHIP MANAGEMENT
Built and maintained relationships with a variety of people, from Production and Quality personnel, through to Chief Executives, Chief Operations Officers and senior executives of companies.
In the food industry, maintained strong interdepartmental, personnel contacts, allowing for a better understanding of each other’s information and operational needs.
Managed relationships with suppliers and customers, both in Middle East and overseas.
TECHNICAL SKILLS
FSSAI RELATED MS Word, Excel, PowerPoint
SAP (Quality Management)
ISO 22000( Certified lead Auditor)
4th level award in HACCP,
Special Technical Trainings on troubleshooting, Quality, Food safety.
FSSAI shortlisted Inspector/ Consultant/ Assessor/ Evaluator( As per the list published by FSSAI on 16-08-2012
EMPLOYMENT HISTORY
Food Industry Consultant
Dates (from May 2013– till date)
Responsibilities:
SIG Combibloc Obeikan FZCO,
Dubai(sigcombiblocobeikan.com)
Dates(from Jan 2002-31st March 2013)
Food Industry Consultant
Working as Food Industry Consultant based at Kerala conducting factory technical audits, Troubleshooting technical quality problems, Process improvements, Product Quality improvements, New Product development, food safety trainings, consultancy and Technical support at any level.
▪ Product and Process improvements as per customer requirements
▪ Managing Nutritional & Regulatory affairs including FSSAI related matters.
▪ Conducting detailed technical troubleshooting using latest microbiological/biotechnology methods
▪ Cost optimisation by using cheaper materials or alternative manufacturing process.
▪ Shelf life improvement
▪ New Product Development as per the market requirements
▪ Packaging development
▪ Conduct Food Safety and Hygiene Audits
▪ Conduct Farm to fork consultancy related to food safety.
▪ Conduct Training on quality assurance systems
▪ Detailed trainings on quality standards GMP,HACCP standards.( UK Certified courses)
▪ Trainings on new food safety act by FSSAI.
▪ Consultancy in Monitoring Quality Management Systems
▪ Consultancy in Vendor inspections and approval
▪ Supporting companies on new strategies and plans for improving quality of the product
▪ Developing Customer complaint management systems for companies, Training complaint management.
▪Technical advice to companies for quality improvement and development of new applications
▪ Assisting companies to get the product approval licence from FSSAI.
Regional Quality Manager
SIG Combibloc Obeikan Company was established in 2001 as a joint venture between SIG Combibloc GmbH, Linnich (Germany) and the Saudi-based Obeikan Industrial Investment Group. SIG Combibloc is one of the world’s leading manufacturers of carton packaging and filling equipment for long-life food products such as beverages, soups, sauces and desserts.
The joint venture between SIG Combibloc and Obeikan Industrial Investment Group (SIG Combibloc Obeikan FZCO) is based in Dubai. From here, all Technical, Commercial and Marketing initiatives are coordinated for Middle East, Africa and Sub-Continental Asia (Pakistan, India, Sri Lanka), through a total of 12 offices covering more than 60 countries.
Responsibilities: Managing the Quality (Technical) department. (Planning, Scheduling, Cost control, Productivity and training.
Auditing the food factories, Giving recommendations and suggestions to the management to improve the Factory production efficiency, Evaluating the manpower skills and requirements.
Provide Technical (Raw materials, Processing, Filling and Packaging) recommendations on New projects, New products and Factory expansions.
Training (Internal) the Quality Controllers, microbiologists, New Field Service Engineers, Technical Managers, Sales& Marketing, personals about the Quality procedures, standards and testing procedures followed by SIG Combibloc, Global.
Supervising the sterile tests and laboratory analysis for special projects for the Key account customers.
Trouble shooting the in-sterility issues, handling product and Packaging material claims(Integrated Complaint& Claim Management, ICCM) and maintain the same in SAP.
Coordinating with R&D department of Combibloc Germany, Processing equipment and Food ingredients suppliers concerning product development issues, trial runs and its commercial production as per the request from different customers.
Quality Assurance Trainings on various topics (External) for the engineers, Laboratory personal at customer site.
HACCP and Hygiene training for the laboratory personal on customer site on special request.
Achievements: Prepared Quality manuals on different topics.
Solved major production In-sterilities at Oman, Jordan and Saudi Arabia and Libya.
Represented the company on different exhibitions and given presentations on aseptic packaging.
Established a full fledged laboratory at the COMBIBLOC training centre at Riyadh, Saudi Arabia.
Implemented SAP-QM (ICCM)for Quality department.
GULF CATERING CO, JEDDAH
(from August 1999– to Dec 2001)
Production& Quality Assurance Manager- Catering
One among the largest catering companies in Saudi Arabia belongs to Al-Munajem group. Major caterer for schools, universities and hospitals. Worked as Production& Quality Manager for their School catering project managing their fully automated bakery based at Jeddah Saudi Arabia.
Responsibilities: Heading the Production& Quality Department with workforce of 200 people.
Achieving the production targets based on the sales requirements.
Managing a team of 5 Production and 4 Quality Supervisors.
Full line utilization, New Product trials, Cost control and Manpower planning
In charge of New projects
HACCP and Hygiene training for the Production and Sales outlet staff
Team leader of ISO, Food safety Management team
Shelf life study, Improvements, New Food ingredients application
Achievements: Achieved line efficiencies up to 93%.
Implemented ISO, HACCP for their Jeddah School catering project
Prepared all the documentations and forms related ISO and HACCP
Introduced grading system for the school canteens.
Malaysia Dairy Industries (MARIGOLD), Singapore (mdi.com.sg)
(from June 1996– to March 1999)
Production Manager
Singapore’s No.1 dairy and juice manufacturer having all the Dairy and juice products under one roof. Almost 40 years in the dairy business with wide range of Products. Worked as Production Manager for their pasteurized and fermented products department.
Responsibilities: Independently managing the Production department ( Pasteurized milk, Juices, Fermented beverages, Deserts like Puddings and Jellies)
Managed a workforce of 60 people including 2 Production Supervisors.
Represented the Pasteurised department in HACCP/ISO management team
Prepared Procedures, Flow charts, check lists and forms for ISO/HACCP
Conducted On job training for the Production Supervisors and Team leaders
Conducted internal audits and third party audits
Achievements: Solved critical in-sterility problems for the fermented beverages department.
Got the Pasteurised department HACCP/ISO certified.
Introduced 8 new products( complete manufacturing right from the project phase to the final product stage)
Part of the Installation, commissioning team for new pasteurized juice section, puddings and jellies processing and packing section in co-ordination with APV, Far East.
Played a key role on the start-up of commercial production of Fresh Pasteurized Soya milk (From Soya beans) and Lactose Hydrolysed Milk.
Nada Dairy, Hofuf, Saudi Arabia (nadadairy.com)
(from Sept 1993 – April 1996)
Quality Supervisor
Third largest fresh milk dairy and Juice processor in the Kingdom. Established brand in the middle-east for pasteurized, long life milk and juice products handling 500,000 litres of fresh milk and juices daily. Worked as Quality Supervisor for their pasteurized department.
Responsibilities: Conducting routine laboratory analysis both Chemical and Microbiological for raw materials, Intermediate products and finished goods.
Product release and report control.
Handled the new product trials on the lab level.
Preparation of the starter cultures for the fermented beverages
Maintaining the SASO and ARAMCO records.
Responsible to face all the Quality Audits by external regulatory authorities.
Achievements: Prepared a Quality manual according to SASO (Saudi Arabian Standards d Organization) standards.
New Quality Control log sheets were implemented.
Achieved SASO and ARAMCO standards for all range of products.
Milma( Trichur ) Dairy
(milma.com)
(from September 1991– March 1993)
Technical Superintendent
Milma is the trade name of Kerala Co-operative Milk Marketing Federation ( KCMMF) having 7 dairy processing units in Kerala, India. The products manufactured under this brands are liquid milk, Curd, Ghee, Peda ( Indian sweet), Ice creams. Worked as Technical Superintendent for Trichur dairy handling 300,000 litres per day.
Responsibilities: Shift Management( Man, Material, Machine)
Reduce the losses per shift( Product, Packaging Materials)
Train the new technical staff,
Achievements: Developed new flavours for bottled flavoured milk.
