I am a dedicated professional with a deserve background in event administration, receptionist roles, and outbound call centers, I excel in delivering impeccable service, ensuring seamless experiences for clients and guests. My strong organizational skills, attention to detail, and effective communication make me a asset for roles requiring efficiency, professionalism, and adaptability.
Artificial Intelligence in the 4IR- Machine leaning, communication, project management, critical thinking, and collaboration
Digital Marketing- Marketing strategy, SEO, communication, and Email marketing
120- hour TEFL certificate- Time Management, digital literacy, administration tasks, and continuous learning
Travel & Tourism Management and Galileo certificate- Reservation systems, industry regulations, geographic knowledge, problem skills, and Itinerary planning
Virtual Assistant (Freelancing) Jun - current
Outbound call center Agent - Oct 2021 - March 2022
Administrator/ Office Manager March 2016 - Feb 2020
I have learnt communication is key to success. I had to deal with different customers and clients each day to tackle different problems, it made me think on my feet.
Staying updated on trends, Volunteering, Skill- building courses, Reading, cooking, researching, leadership development, health and wellness, technology, and travel.
