Work Experience
Dialer Implementation, Maintenance for Healthways, US
5 Tech Lead Dot net,
(WCF), MS SQL 2008 Healthways, US wanted to enhance their web based applications and web services. Developed Winform based applications for dialer support team to increase productivity in monitoring campaigns and BOD process. Enhancement of web service for EOD process, WSM tool. SQL Scripting to fix data related problems for dialer and changes in stored procedure for enhancements in the existing SPs. Responsibility: Requirement analysis, detailed level design, code development, testing and onsite coordination, interaction with other stake holders
Infosys Technologies Limited, Chennai (October 2004 to September 2011)
Project Name Team Size Role Software tools Description
VXML IVR development for Chrysler Financial
(TD bank), US
2 Developer Eclipse, VXML Editor, XML Editor. Chrysler Financial, US wanted their 7 IVR applications to be rewritten in VXML. The project involved development of VXML applications (Both Speech and DTMF) from Scratch. Third party vendor developed the grammar. Open Source VXML Editor was used for development and VXML’s were returned from JSP pages, Integrated with MQ series and MySQL through java classes.
Responsibility: call flow design, High level and detailed level design, code development and testing.
Qualifcations
Bachelor of Engineering in Electronics and Communication, Muthayammal Engineering College, Salem, India. First Class 71%, PeriyarUniversity, 2000 – 2004
XII Std – Sir M.ct.M Hr.Sec.School, Chennai, India – 74%, TN State Board, 1999-2000
X Std – Bhaktavatsalam Vidhyashram, Chennai, India 83%, CBSE, 1997-1998
