Energetic IT professional specialising in desktop, network, cloud administration and customer service.
With over 6 years of hands-on experience in all aspects of installations, troubleshooting and management of various IT operations.
Proven ability in managing technical projects and a strong background in customer service delivery.
I am motivated, result-driven, an excellent team player and always excited to learn and take on new challenges.
ITIL v4 Managing Professional
Microsoft Certified: Modern Desktop Administrator Associate
Microsoft Certified: MSCE WIndows 10
Fortinet Network Security Essentials 2
IT Service Desk: Service Management
ITIL v4 Foundation
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Data Fundamentals
Microsoft Certified: AI Fundamentals
Google Foundations of Project Management
Scrum Fundamental Certified
Six Sigma Yellow Belt
Icarrygo.com - ICT Officer (start: 11/2016, end: 08/2018)
Foreign Commonwealth & Development Office - IT Support Officer (start: 08/2018, Current employment)
My interest and hobbies include,
*Video games
*Playing basketball
*Swimming