Enthusiastically making daily operations run smoothly

Available

Enthusiastically making daily operations run smoothly. Open for new experience & skills. Always developing & improving. Adequate representative in many mannars, verbal & written communication/s, appearal, ethical, and humane. Details orientation for tweaking and elevating every possible aspect.

Serial No: 180391
Skills keywords: fluent in english, planning and organization, communication skills, • microsoft excel

List Of Qualifications & Related Skills:

1+ year as an assistant
2+ years in corporate training
2+ years as a SME/L2
1 year as an ESL teacher
Used tools: zendesk, jira, SAP, success factor, Microsoft teams, Excel, Power Point, LMS
Have somewhat fair knowledge related to Power BI & SQL

Previous Employment Details:

Soon after graduating in 2017, worked as a VIP & Corporate Customer Care Support where I enjoyed helping and offering assistance to our valued clients then. 9 month later, I got promoted to an L2 Global Support where I supported front liners to make sure the provided assistance is prompt.
Due to COVID-19 lay off, had to look for a new opportunity and I had a one-of-a-kind chance to work closely with the C level in the automotive market and had the pleasure working as a Chairman Assistant. Later in 2021, I joined the corporate training field as I knew it was a major interest after excelling a similar task done while being an SME/L2.

Interests & Hobbies:

- Swimming
- Planning activities
- Fashion designing & styling
- Yoga
- Cooking
- Lifestyle upgrading
- Research & planning
- Human psychology
- Arts, crafts & DIY projects
- Nutrition & well-being

Current location:  Egypt - View on map
Nationality: Egyptian
Spoken languages: Arabic, english





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