EDUCATION AND QUALIFICATIONS
MBA Marketing (2010)
College of Technology London (University of Wales)
Modules: Corporate Strategy, Operations Strategy & Change Management, International Marketing, Marketing Communications, Managerial & Financial Accounting, Interpersonal Skills & Managerial Development, Managing External Environments and Understanding & Managing Organisations
MA English (2004)
Tribhuvan University, Nepal
Modules: Linguistics, Survey of English & American Literature, Critical Theory from Plato to Post Modernism, Rhetoric & Composition, Short Fiction British & American Poetry Survey, Global Perspective on Drama, Non Western Studies and Intellectual History
BA English and Political Science (2002)
Mahendra Morang Adarsha Multiple Campus, Biratnagar, Nepal
PROFESSIONAL TRAINING
Health & Safety in the Workplace
FURTHER SKILLS
Languages English and Nepali
IT Proficiency Word, Excel and PowerPoint
TEACHING EXPERIENCE
GYANKUNJ COLLEGE, KATHMANDU, NEPAL
Post-Secondary English Lecturer 2006-2009
• Playing a key role in the initiation, facilitation and moderation of classroom discussions to engage students in critical debate
• Preparing and delivering lectures on topics including poetry, novel structure, translation and adaptation
• Creating course materials such as syllabi, homework assignments and handouts as well as evaluating and grading students’ work
• Working alongside other members of staff to address any teaching or research issues that may arise.
ZENITH ENGLISH SECONDARY SCHOOL, BAFAL, NEPAL
Secondary English Teacher 2003-2007
• Responsible for teaching classes of different ages and ability levels and ensuring that lessons are planned accordingly
• Marking work and providing constructive feedback to students to enable them to overcome any difficulties and fulfil their potential
• Preparing students for qualifications and external examinations including providing additional support if required
• Managing student behaviour in the classroom and elsewhere on school premises and taking appropriate action
• Actively involved in the organisation and supervision of various extracurricular activities including sporting and social events
• Providing significant input to whole school events, attending departmental meetings and parents’ evenings
RETAIL EXPERIENCE
TESCO PLC, UK
2009-date
Customer Assistant, Aberdeen 2012-date
• Working in close conjunction with other members of staff to ensure that the highest standards of customer service are delivered in accordance with Tesco’s slogan “Every Little Helps”
• Providing support and assistance to the distribution team to ensure that customer orders are complete and correct in time for dispatch
Visual Merchandiser & Stock Controller, London 2011-2012
• Monitoring and controlling stock and inventory levels and implementing effective visual merchandising to increase sales and improve the customer experience
• Analysing existing inventory processes and trends and making recommendations to drive improvements
• Undertaking the role of Team Leader when required and providing training and support to new members of staff
Price Integrity & Checkout Assistant, London 2009-2011
• Responsible for correctly implementing price changes on the shop floor and checking labels to ensure that customers are not overcharged
• Strategically positioning POS, window posters, car park banners and cyclones to maximise brand impact
• Consistently providing outstanding customer service by handling enquiries in a friendly and helpful manner
ADDITIONAL EMPLOYMENT
STAG SECURITY, ABERDEEN, UK
Security Officer 2012-2013
• Carrying out regular patrols of the site to provide a visible uniformed security presence and keeping log books up to date
• Reporting any incidents or activities to the control room and adhering to correct procedures
