PROFESSIONAL PROFILE
Diverse functional expertise like Business Analysis, Product Management and Project management
Possess expertise in Product conceptualizing, Business Requirements Management, Gap Analysis, Use Case Modelling, Mapping Business Processes, AS-IS and TO-BE analysis and Functional Testing
Good exposure of handling diverse client both International and domestic clients, Institutes and corporate clients
Results-driven with notable success in aligning IT systems with Line of Business and formulating strategy for projects and products that contributes towards Business goals
Rich experience in liaising with high profile customer’s project evaluation, business proposals, relationship management, Possess a flexible & detail oriented attitude.
Good Understanding of SDLC (Waterfall, Agile and scrum approach)
Basic understanding of latest web technologies like Java, JSP, JS, HTML, SQL
QUALIFICATIONS
M.B.A.(IT and Marketing) Passed with Merit (7.54/10) from IMT, Ghaziabad in 2010 Top 10 B-Schools in India
B.Tech with 76.78% (Gold Medallist-University Topper) from YMCA University of science, Faridabad in 2005.
ORGANISATIONAL EXPERIENCE
Sep 05, 2012 – Till date Cognizant Technology Solutions India Pvt. Ltd. Designation: Sr. Business analyst
Role: Business analyst, Product manager, Pre-sales consultant
June 01, 2010 – July 7, 2012 Libsys Technologies, Gurgaon Designation: Product Manager
Role: Product manager, Business analyst, Pre-sales consultant, Implementation manager, Incident and change manager, Account manager, client relationship manager, Functional tester
Oct, 2006 – June, 2008 Infosys Technologies Limited, Pune Designation: Software Engineer
Role: Software developer, Business analyst
July 2005 – Oct 2006 Voltas Limited, Delhi Designation: Sales executive
Roles: Pre-sales consultant, Account executive, Client relationship management, Sales executive, Project executive
FUNCTIONAL SKILLS
Business Analysis
– Business Viability analysis, Requirements Elicitation & Gathering, Stakeholder management
– Prototyping, Screen mockup developments, Functional Requirements, Business Use case, Gap and Impact Analysis
– AS-IS TO-BE analysis for Improvements for line of business
– High level use-cases, database design, E-R diagrams, Data flow diagrams (DFDs), test cases
– Preparing and maintaining RTM
Product Management
– New Product conceptualization
– Product lifecycle management
– Product implementation and client handling
– Coordinating multiple stakeholders during product management phases
Client Management & Pre-Sales consultancy
– Exposure of handling International clients like: Wachovia corporation (USA) & University of Jaffna (Sri lanka)
– Exposure of handling Corporate like TCS, Wipro, Siemens, Ericsson, Oracle, EMC etc
– Exposure of handling Institutes like DPS Mathura road, DPS Vasant Kunj, Genesis Global school
– Client/Business Associates Liaison
– Account management
– Product demonstration
– Responding to RFT/RFP etc
– Consultancy for project scoping and preparation of proof of concept (POC)
Project Management
– Project scoping, planning and scheduling
– Task scheduling, resource management and delivery management
– Managing multiple projects
– Coordinates and monitor various stakeholders like clients, designer, developers and support team
– Change request analysis
Testing
– Scenario Generation, Integration/System Testing, Coordinating UAT Test
– Business Test cases and data preparation, reconciliation and reporting
Domain
– Project, Program & Portfolio Governance
– CXO Reporting and analytics
– Project/Program Metrics management
CAREER SUMMARY
COGNIZANT TECHNOLOGY SOLUTIONS, CHENNAI – Sr. Business analyst (Sep 5, 2012 –Till date)
1. Product: Governance foundation; adhoc data analysis and reporting tool to develop customizable reports and dashboard aggregating data from multiple data sources acros projects, programs and Portfolio http://www.workport.cognizant.com (Sep 2012- till date)
Role: Product manager, Business Analyst,
Project methodology: Agile Scrum development
Team size handled: 01 (Business analyst)
Responsibilities:
• Interact with various stakeholders like CXOs, Business development group for devising product roadmap
• Conceptualizing new Product requirements, developing Business case to get necessary approvals
• Detailing out Product requirements and developing Product Requirement Documents (PRD); expand PRD into detailed Product backlog items (PBIs), Business Process Diagram and Process flows
• Prepare and maintain traceability matrix in order to continuously trace the development progress on the scoped requirements
• Participate and review test cases for Scrum, Regression, Performance & UAT Testing
• Participate in Product launch activities like market collaterals preparation and review, product roll out to internal teams like consulting group, support group, marketing group
• Participate in customer demo as a pre-sales consultant
LIBSYS TECHNOLOGIES PVT LTD, INDIA – Project Manager (June 1, 2010 –July 7, 2012)
1. Product: LSAcademia-College version; a software package which integrates and automates various processes and information across every corner of colleges like Admission, HR, Accounts, Payroll, Fees, Attendance, Academics etc
(June 2010- Nov 2011)
Role: Business Analyst, Product manager
Project methodology: Iterative-modular development approach
Team size handled: 15 (1 BA, 1 Implementation executive, 2 Dev TL, 6 SSE, and 5 SE)
Responsibilities:
• Interact with Business development team and act as an interface between them and software development team
• Conduct stakeholder workshops to understand business process and conduct AS-IS, TO-BE analysis
• Understand business requirements and develop Business Requirement Documents (BRD). Expand BRD into detailed Business Process Diagram and Process flows
• Conduct design and implementation reviews among internal teams and ensure that all technical solutions have met business requirements.
• Prepare and maintain traceability matrix in order to continuously trace the development progress on the scoped requirements
• Participate in Functional testing and UAT Testing Coordination
• Coordinates and monitor various teams, clients, stakeholders to manage project execution during implementation and production support
• Correspond with Support team to obtain insights on Feedback from customers to propose new initiatives and enhancements
• Closely work with Marketing team for updates related to marketing collaterals
• Providing training to various stakeholders like business group, testing team, customer etc
Achievements:
• Appreciated by Company CEO for various initiative to improve product development process like concept of BRD, RTM
2. Product: LSAcademia-School version; a software package which integrates and automates various processes and information across every corner of schools like Admission, HR, Accounts, Payroll, Fees, Attendance, Academics etc
(Oct 2010- Nov 2011)
Role: Business Analyst, Change request analyst, Project implementation manager
Project methodology: Scrum development
Team size handled: 15 (1 BA, 1 Implementation executive, 2 Dev TL, 6 SSE, and 5 SE)
Responsibilities:
• Interact with Business development team and act as an interface between them and software development team
• Manage project implementation from kick-off to UAT
• Coordinates and monitor various teams, clients, stakeholders to manage project execution during implementation and production support
• Correspond with Support team to obtain insights on Feedback from customers and product vision to propose new initiatives and enhancements
• Prepare and maintain traceability matrix in order to continuously trace the development progress on the scoped requirements
• Conduct internal stakeholder workshops to understand feedback and their vision on product improvement/ enhancement
• Prepare user stories and priorities to finalize the scope of Scrum sprint
• Expand those into necessary design documents like activity diagram, sequence diagram etc
• Participate in Functional testing and UAT Testing Coordination
• To provide training to various stakeholders like business group, testing team, customer etc
Achievements:
• Received certificate from client for timely execution of project
3. Product:OPAC web 2.0 version; Online Public Access catalogue: a software package which integrates with Library automation software to provide interactive and user friendly web application for library users.
(Nov 2011- July 2012)
Role: Business Analyst, Project manager
Project methodology: Scrum development
Team size handled: 7 (1 Dev TL, 3 SSE, 3 SE)
Responsibilities:
• Interact with Sales team, Technical director and development team to act as a bridge among them
• Coordinates and monitor various teams to understand product enhancement requirements
• Understand various features related to web 2.0 like feedback, reviews, rating, like, chat, AJAX, grouping and sharing, discussion board etc and map them with proposed OPAC solutions
• Prepare user stories and priorties to finalize the scope of Scrum sprint
• Expand those into necessary design documents like activity diagram, sequence diagram etc
• Prepare and maintain traceability matrix in order to continuously trace the development progress on the scoped requirements
• Participate in Functional testing and UAT Testing Coordination
• To provide training to various stakeholders like business group, testing team, customer etc
Achievements:
• Delivered Critical requirement – Web OPAC within timelines
4. Product: LIBSYS; a software package to manage library operations like procuring, cataloguing, issuing etc.
(Nov 2011-July 2012)
Role: Business Analyst
Project methodology: Scrum development
Responsibilities:
• Liaise with Support team to Understand change requirements and translate the requirements into functional requirements for LIBSYS product
• Conduct design and implementation reviews for all change request
• Ensuring all technical solutions has met business requirements.
• Participate in Functional testing and UAT Testing Coordination
• Closely work with Marketing team for updates related to Programme and taking initiatives for product enhancement
Achievements:
• Prioritized change requests to reduce scope creep and hence Development team was able to fix critical defects that enabled Business Users to onboard completely on the new system for performing Business operations
• Successfully handled critical requirements for Time bound Stock verification process
• Devised initiatives to streamline various enterprise wide business processes like usage of software tools to manage changes
INFOSYS TECHNOLOGIES LTD, INDIA – Software Engineer (Oct 2006 –June 2008)
1. Project 1: Developing low level use cases for Asset valuation, portfolio making and securitization for a leading bank
(Feb, 2007 to Oct, 2007)
Role: Business Analyst
Responsibilities:
• Liaise with customer in requirement elicitation and analysis
• Preparing low-level use case, Data flow diagrams, E-R diagrams from BRD and High level design document
• Day to Day client interaction for requirement clarification
2. Project 2: Developing prototypes for cash flow waterfall mechanism for a leading bank
(Oct, 2007 to Jan, 2008)
Role: Business Analyst
Responsibilities:
• Liaise with Business team in requirement elicitation and analysis
• Understanding business level docs like scope document, business processes document etc
• Preparing prototypes as proof of concepts (POC) on .net platform
3. Project 3: Migrating content in Vignette Web content management software using java for a leading bank
(Jan, 2008 to June, 2008)
Role: Business Analyst cum software developer
Responsibilities:
• Prepared Low level use cases
• Day to Day client interaction for requirement clarification
• Preparing low level design, database schema & test case
• Coding as per company standards
• Conducting DP meetings (Defect Prevention Meetings)
Achievements:
• Received “Appreciation certificate” for ‘Team work for Shared success’ from Wachovia Corporation
VOLTAS LTD, INDIA – Sales Executive (July 2005 –Oct 2006)
1. Product: Ductable Air-conditioner
Role: Pre-sales consultant
Responsibilities:
● Preparing quotation in response to RFP, RFT etc
● Client relationship management
● Key account management
● Product demonstration
● Coordinating with Consultants, Architects & contractors for timely completion of the projects
● Monitoring periodic installation and reporting status to all stakeholder
THERMAX LTD, INDIA – Internship (April 2009 –June 2009)
1. Project: Business case preparation for CMS and PLM
Role: Business analyst
Responsibilities:
● Requirement analysis
● Bid evaluation of various global IT vendor’s
● Product offering comparison on various parameters
● Evaluation framework
● Financial evaluation – ROI, NPV, IRR, Payback period etc
● Implementation strategy
INFORMATION TECHNOLOGY SKILLS
Project Methodologies Waterfall , Agile Methods (SCRUM, Extreme programming, RUP)
Business analysis techniques BRD, FRS, Use case, UML modelling, AS-IS TO-BE analysis, Gap analysis, Change request analysis
Software IBM Rational modeller/Rational Rose(UML), MS Visio, MS-Office, MS Excel, MS Power Point, Agile software tools, MS Project, Balsamiq wire framing tool
Technologies JAVA, JS, JSP, SQL, HTML
Achievements and Awards
● Received “Gold Medal” for standing 1st throughout the university in B.Tech from M.D. University
● Received “Appreciation certificate” for ‘Team work for Shared success’ from Wachovia Corporation
● Received “Appreciation certificate” for Short term Project from Shubham Flexible Packaging (P) Ltd
● Received Appreciation certificate for being an organizer of “All India Cultural & Technical Fest” from Y.M.C.A. Institute of Engineering
● Received “Certificate for Accomplishment” -“Sukhdev Mathdu Merit Award” from ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers)
● Received “Certificate of Merit” for excellent academic performance from Y.M.C.A. Institute of Engineering
