Education And Qualifications
National Diploma: Electrical Engineering Light Current (1989 – 1991)
Cape Peninsula University of Technology
Senior Secondary High School Gelvandale (1981 – 1986)
Matriculated 1986
Bethelsdorp Technical College (National Certificate Electrical Engineering N3) (1987 – 1988)
Mathematics
Electronics
Engineering Science
Electrical Trade Theory
First Aid Training (2007 – Sept)
Customer Service Excellence Certificate (2007 – Oct )
Nelson Mandela Metropolitan University (Business School)
Training Course on Servicing and Maintenance of Fujitsu Scanners (2008 – May)
Fujitsu Training Certificate
Security Visual Cameras Installation and Maintenance (2011 – May)
IP Video Management / Networking
Mobotix Certificate
CompTIA A+ (2012 – Nov)
CompTIA PDI+ Printing and Document Imaging (2013 – Jun)
(CompTIA Login id: COMP001020459382 / Password: AidanD3h#)
Experience
Senior Electronic Technician – VDU Department (2005 – Present)
Mustek Ltd
Mecer Computers
(Monitors-Printers-UPS-Projectors-Surveillance Cameras)
• Maintain and repair of customers office equipment
• First line troubleshooting on office equipment
• Board level,electromechanical,print engine,colour process repairs
• Use various tools and instruments for diagnostics and repairs
• Proficient operation and adjustments providing preventative maintenance
• Support large scale solutions and installation roll outs
• Provide on- site training to customers
• Install and repair printers, projectors, monitors when require
• Provide practical solutions
• Responsible for re-build of monitors(Mecer/NEC) and printers (Brother/Epson/Posiflex)
• Technical support on our PC and Notebook Assembly Line
• Responsible for Health and Safety of our Branch- Health and Safety Representative
• Responsible for the escalated calls and repair charges in the VDU Department
• Responsible for on-site installation of office equipment/av systems/conference calls
• Fault Finding
Senior Technician (Printers and Monitors) (2000 – 2004)
Alphatech
• Responsible for troubleshooting, rebuild and repairs of printers and monitors
• Handled all printer and monitor related complaints by customers
• Performed all administrative tasks
• Maintained and managed printer parts inventory and toolkits
• Placed orders for replacements parts as required
• Worked on Brother-Canon-Lexmark-HP-Epson-OKI printers
TV and Camcorder Technician (Technical Workshop Manager) (1991 – 1999)
Telefunken
• Responsible for technical department budget
• Provided after sales support to customers
• Assist and trained technical staff on repairs and products
• Board level repairs (on-site and in house)
• Responsible for service charges and quotations
• Placed orders for replacement parts
• Responsible for health and safety as per company policies
• Provided solutions to sales department
• Do services calls to customers
