CAREER HISTORY
CTO, Bazy Technology Ltd., Saudi Arabia Apr 2012 – Present
Restructuring technology service & product organisation into 5 different technology Business Units OSP fibre optics / Wireless communications (IBS Mobile) / DC Power / Managed enterprise services & IT Services, with the main purpose of scaling a 600 strong organisations for growth and increased efficiency.
Internal auditing so as to understand the strengths & weaknesses of the company and implement strategies to improve pre-sales, implementation and operational performance across all business units.
Building a project management office and training PMs in basic project management (methodology Profit / Time/ Quality)
Analysing un-profitable technology business lines for business case failures and improve profitability of existing operations.
Restructuring the business lines to work effectively by meeting SLA/KPI measurement targets and provide proper accountability.
Recruiting / Mentoring suitable senior departmental management to operate the technology service lines.
Supporting Sales department in developing new service lines, business planning and client relationships (STC/Aramco/Mobily/SWCC etc.) building.
Scaling the current technology departments to meet market demands including outsourcing.
Developing strong reporting processes/data analysis for business plans / SLA and KPI Monitoring
Aiding the strategic and technology roadmap development of the business across all units.
Manage the introduction of Policies and Procedures and measure their performance.
Conducting staff reviews and implementing bonus plans, training plans, Career Development, Knowledge Distribution, Saudisation, Succession mgt. and general mentoring and performance improvement.
Work closely with finance in developing effective Cash flow planning, P/L Management, budget controls, invoicing.
Helping to build an organisation based on process, rather than on individuals.
Owner/CTO/Operations Director, Glasnua Ltd., Ireland 2006 – 2011
Co–founded the consultancy company with a focus on European telecommunications consultancy services, operational strategy and opportunity investigation.
Won Irish Government tender to support an audit on national mobile broadband schemes (I-HSPA) funded by the national exchequer.
Built a start–up telecom and technology consultancy, achieving a turnover of $700,000/year at peak.
Developed a due-diligence / business & technology audit service to banks and private equity on European telecoms acquisitions.
Won major tender for chief consultancy to Irish Government on the feasibility of building a new national next generation network NGN (FTTX) with a planned spend of €4B.
Launched the business to provide broadband ‘power-line’ service for small business market.
Worked from trials to market on developing a trial pilot BPL service with a national utility provider.
Worked on EU working groups to develop Smartgrid and Smart metering networks.
CTO, Spinhalf Ltd, UK 2005 – 2006
Responsible for building and supporting new services for IP hardware and software solutions through competitive benchmarking for customers. Managed lab testing, recruited and motivated cross-functional team, developed technology partnering, negotiated contracts, presented customer presentations and trade show displays and managed the closure of the business.
Built customer field trials for hardware and software deployment.
Achievements
Built an end-to-end supplier chain for CPE – provisioning – subscriber traffic usage monitoring – fibre DWDM technology.
Built financial models to support ROI analysis.
Vice President of Global Implementation / Operations / Engineering with Liberty Global (MSO), The Netherlands 1997 – 2004
Rolled-out start up ISPs across 14 countries on 3 continents before moving to operations and engineering, accountable for 250 IT staff across Europe.
Key member of the management team in scaling a start-up broadband ISP division from a 2000 field trail to a 6 Million broadband subscribers business across 14 countries, through distribution of services and product lines.
Built the PMO office/technical implementation teams which became the only specific department mentioned in the IPO as critical element requirement for the company valuation and IPO launch.
Set-up a 24/7 world-class network operations centre to monitor and service ISP systems (data centres) and networks throughout the globe.
Reduced operational budget by 40% (€25M to €15M) over a 2 year period during a major recession by scaling the business to handle more subscribers with a measured better quality of service (KPIs) and allowing greater operational transparency to senior management.
Streamlined engineering design specifications to simplify management, trained mitigate business risks and reduce costs.
Established a wireless department which secured a portfolio of wireless licences for new technologies such as MVDS (Broadband Wireless), WLL (Local Loop) and mobile technologies in EU.
Engineer/Planning Manager, Princes Holdings, Ireland 1992 – 1997
Pioneered, developed and implemented nationwide radio propagation prediction tool, covering a franchise area of 28,000 sq kms and reduced operational costs by over €1.3M/year.
Built a local efficient service operations centre.
Managed GIS data services and 12 person team to design and plan HFC (Fibre/Coax) networks.
Coordinated radio site surveys/ contracts, managed resources including equipment, vendors and contractors and responsible for installation, service, FTTx civil construction, scheduling, customer service and stock control.
COMPUTER SKILLS
Proficient in using Microsoft Office Suite.
EDUCATIONAL QUALIFICATIONS
MEng. in Computer Systems, University of Limerick Present
Business Post-Grad for Entrepreneur and Business, Cork Institute of Technology 2007
Degree in Electronics and Management, Middlesex University 1992
Diploma in Industrial Studies, Middlesex University 1991
City & Guilds 271 Diploma Telecoms, Limerick Institute of Technology 1988
