I am an IT professional with over 15 years of hands on experience in IT. I am currently the IT lead at Godrej Consumer Products Limited, a leading manufacturer of Household and personal care products. As IT lead, I oversee the IT infrastructure, application support, security services for the organization, ensuring optimal systems performance, implementing technical solutions, driving successful operations and delivering IT projects. I have a solid background in requests for proposals development, technology needs assessment, staff training. I have done research and published a paper on the effectiveness of systems control in countering shoplifting in supermarkets, demonstrating my domain expertise and analytics abilities. I am passionate about leveraging IT to enhance business processes, customer satisfaction and organizational growth. I am a customer oriented, dependable and collaborative IT professional, committed to delivering top-tier technical support and continuous improvement.
Master of Business Administration, Management Information Systems option
Bachelor of Business Information Technology
Project Management Principles and Practices
Network Defense Essentials
ITIL
CISM
File Security Associate (OFSA)
Database Administration
Network+ Support Skills
CompTIA Security+
CompTIA Cloud+ Basic
Windows Server 2008 Administration
Data protection
Computer Hacking and Forensics
Technology exploration and it use
Process Automation
continuous learning
Innovation and problem solving
Travel
Giving back to the community by supporting the less fortunate
