I am dedicated and result driven professional with 12 years of management experience in Project Management, Software Testing, Cloud Compute and Operations across diverse verticals. Expert in leading cross-functional teams to achieve successful project delivery.
Successfully managed the project under lean methodologies, resulting in cost benefit of USD 5.00 million.
Led a transformation project focused on digitisation and continuous improvement resulted in the benefit of USD 2.00 million.
Led the implementation of multi-shift operation and improved the AHT of the processed to enhance customer experience yielding benefit of USD 1.5 million.
Managed the team across various levels with experience of handling clients based in the UK, Ireland, Middle East and Singapore.
Proven experience in delivering solutions with in customer facing product delivery environment.
I hold strong analytical and conceptual thinking skills
Excellent in problem-solving skills and conflict management
Self-aware and adaptable
Focused on best Customer Service
Result oriented SMART action plan
As an ambitious professional with relevant skills and experience, I believe that I would make an excellent addition to your team.
PMP - Project Management Professional certified from PMI
Graduate in Commerce and Diplamo in computers
AWS Cloud solutions and DevOps from Micro Degree
Agile Scrum Master
Six Sigma Blackbelt
CF1 and FA1 from CII London
MBA from KSBM
I am an outdoor enthusiast. I Like to build positive social networking.
Photography
Reading
Learning new technologies
Travelling to new places
Charity and Animal/pet lover
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