Qualifications
BSc, Mathematical Sciences,
Bradford University, UK
Profile
I am a very experienced project manager having delivered many complex projects with international and local teams especially in the Asian region. I have a proven track record of projects delivered on time, within budget and to the complete customer specification. Projects have ranged from $00,000s up to projects realising $1Billion.
Management, Coaching and Mentoring:
• Establishment and management of projects with multiple, multi-disciplined teams from diverse cultures and integrating their outputs into a coherent customer solution. Team sizes have ranged from 10 -150 people per team.
• Often taking over existing teams and often re-motivating teams from a failure to success culture.
• Developing staff confidence and promoting a culture encouraging embracing new skills and expanding existing skills.
• Introduction of new techniques and programming languages.
• Remote management of off-shore subcontractor teams from Asian and western countries.
• Promoting staff responsibility and a desire to succeed.
Project Management:
• Prince 2 Practitioner and PMI certified, Agile Practitioner certification expected October 17.
• All the usual PM activities focussing on the key attributes of Time, Cost and Quality.
Communication:
• Multi-channel cross company reporting to the CEO and main board of customers. This has included turning dissatisfied customers into reference points for new business.
• Customers have ranged from large customers such as the UK MOD and major telcos, to start up customers where I have worked with customers from inception to develop the solution.
• Clear communication between in-house and subcontractor teams.
• Clear focus on communication between staff of diverse multi-lingual cultures where special measures were required to achieve complete understanding.
Work History
Chrisdigital
2007-2014
In 2007 I returned to the UK to look after my mother whose health had deteriorated badly as I was her only relative. Established a small company providing IT support, web design, small business software support and marketing support to small businesses in the area. Now my mother has passed away I am keen to return to management in the ASEAN area particularly the Philippines for which I have a strong passion. Alternatively I am available for short time contract work in most places in the world.
Ericsson – Mozambique and Sudan
2005-2007
Senior Programme Manager
I was responsible for the installation of the Ericsson pre-paid billing system in Sudan including customization to the customer’s needs.
This was followed by the re-installation of the commercial post-paid billing system BSCS in Mozambique restoring billing after it had been halted for several months.
Infocom – Taiwan
2000-2005
Vice President
I was responsible for the development of the software billing and customer care system for GSM 2.5. The initial team was based in Taiwan and later a second team was set up in the Philippines where object oriented skills were more readily available. Customers were Singapore Telecom, South China Mobile and an operator in Hong Kong.
Siemens – Philippines
1996-2000
Senior Programme Manager
Taking on a very dissatisfied customer I restored a failed project for the development and installation of a new billing and customer care system for a new mobile operator who also had a landline network. The project included the migration of customers from an earlier system.
The customer was completely satisfied and became a firm friend coming to work with me on my next project in Taiwan.
GPT Mobile Systems – Hong Kong
1990-1996
Chief Engineer
I was responsible for the specification, development, installation and acceptance of a billing and customer care system. Based on an existing set of ledgers from a UK software house the development comprised teams from the UK, Australia and Hong Kong.
