I am a BA graduate professional having almost 5 years of experience in Operations Management & Customer Service. I have gained ample knowledge and skills from different industries such as E-Commerce, Hospitality/Concierge, Healthcare, Cashback and BPO.
My expertise involves escalation/complaint handling, Customer/transaction mapping, claims processing, team management, fraud check, time management, analysis and research, offer updations, contract negotiation, responding to queries, handling enquires and claims, strategic/affiliate partnership, usage of leading-edge technologies including business will be of interest to you.
I bring to your organization my years of relevant experience and my drive for results and positive outcomes. I am prepared for the next challenge in my career and looking forward to hearing from you.
Thank you for your time and consideration.
Regards,
Aminul Hassan Laskar
Graduation from Calorx Teachers University (2014-2017)
Higher Secondary/A-Levels from IBVE (2008-2010)
1. Operations Support Executive at TopCashback Ltd (Dec/2017-Present)
2. Senior Lifestyle Desk Associate-Operations at Transven Lifestyle Management Pvt Ltd. (Aug/2016 - Feb/2017)
3. Patient Care Executive-Operations at Healthvista India Pvt Ltd (Apr/2014-Aug/16)
