Though a commerce graduate I entered pharmaceuticals marketing and was a highly successful. Then looking for a more challenging career i opted for hospital administration which is a complex one. The challenges involve in dealing with different stakeholders with different backgrounds like the board, highly qualified clinicians, paramedics, non clinical staff, regulatory bodies, community representatives, general public and insurance companies. I have been successful in a highly sensitive profession and am confident I can handle difficult situations aptly and safeguard the organization's interests.
Masters program in Hospital Administration (MHA) and B.Com
July 2019 to October 2020- Unit Head, Lifecare hospitals, Bungoma, Kenya
April 2018 to July 2019- Facility Director, Paras HMRI Hospital, Patna, India
December 2016 to March 2018-GM, Paras cancer center, Patna, India
Fitness, travelling and learning new languages
Work Experience
May 2009 – Till date
Amrish Oncology Services Pvt Ltd, Chennai ( An Indian subsidiary of
Comprehensive Blood and Cancer Center (CBCC) of the USA)
Accomplishments:
Projects (Stand alone cancer cennters):
Executed the Chennai center project successfully right from planning to commissioning
Coordinated completion of the Trichy center project
Successfully planned two centers, one each in Chennai and Thoothukudi
Currently working on plans for two high end centers in Chennai
Operations:
Successfully commissioned the Chennai center for patient treatment in Dec ’13
Streamlined the operations in Chennai center including billing and payment recovery
Worked out an agreement with Saveetha Medical College for admission of outstation patiens for supportive care during radiotherapy.
Formulated an agreement with Saveetha Dental college for ward facility for chemotherapy paitents
Was a member of the team which worked for the formation of the joint venture Apollo-CBCC in Gujarat from May to November ’14
Marketing:
Sucessfully compelted empanelment with TN CM insurance scheme. Tie up with ECHS, ESI etc are in process
Implemented satellite consultation centers in Haldia, Tamluk and Midnapore in West Bengal. Negotiations are on with partner hospitals in Bihar and Orissa for a tie up. Negotiations are also on for a tie up for patient referral with two hospitals in Srilanka.
Working out tie up with leading hospitals in neighboring districts on shared services basis
Empanelled Medi-Assist, Bajaj Alliance and Star heatlh insurance
Recruited a number of visiting consultants
Established a referral network of GPs, Dentists, Gyneacologists, ENT and general surgeons
Structured an effective referral fee payment system
Revenue generation: (since the takeover in December 2014)
Achieved a monthly business of 30 lacs in the last few months and a matching revenue collection with a basic linear accelerator
The current patient load is 50 plus patients a day for radiotherapy and more than 100 chemotherapy per month
The arrangement with Saveetha medical college to accommodate radiotherapy patients has resulted in annual saving of INR 4 million for the company.
Asian Heart Institute and Research Center- Mumbai, India
Full-time
Dy. Manager-Operations:
Managed efficiently front office, inpatient admissions, inpatient services, customer care and call center operations with the help of a team of 15 members.
Dec 2007-Sep 2008
Aditya Birla Memorial Hospital- Pune, India
Full-time
Manager-Patient Services
Managed patient services of both OPD & IPD, inpatient billing and recovery, insurance desk, customer care and the satellite clinic in Aundh and planning of new services with the help of a team of 95 people.
May 2006 –Nov 2007
S.L.Raheja Hospital-Mumbai, India
Full-time
April’07 to Nov’07
Executive in charge of Marketing, Materials, Purchase and In-patient billing. Made an SOP for inpatient billing
Nov’06 to Mar’07
Executive in Charge of In-patient billing, Materials & Purchase and Marketing
Oct’05 to Oct’06
In charge of in-patient billing and Corporate and Third Party Administrators (TPA) outstanding recovery. Recovered long pending dues of Rs.4.5 lacs
Managed a team of 14 people to run the above departments and all the responsibilities were given with specific tasks of improving the performance of the departments and brought about significant improvements in them.
The one year administrative residency, a part of the MHA course, was done in S.L.Raheja Hospital-Mumbai from July’05 to April ‘06. As a part of the residency program, did a feasibility study for a hospital in Pune, covering 150 doctors, 10 Chief Medical Officers of Corporate companies, 10 Diagnostic centers and 75 patients, from July’05 to Sep’05.
Education
2006
Administrative Staff College of India-Hyderabad, India
Hospital Administration- M.H.A (assessed to be at Level 9 on the Irish National Framework of Qualifications (NFQ)
1988
Nagarjuna University, India
Commerce, B.Com (assessed to be at Level 7 on the Irish National Framework of Qualifications (NFQ)
Language
English
Hindi
Tamil
Telugu
IT Skills
Adept in using MS Word, Excel, PPT and Publisher
