Expert IT Infrastructure Manager Seeks Employment

Qualifications:

Bachelor's in Hospitality management/Computer Science - San Francisco State University

Certifications:

Cisco Cybersecurity Certificate - Cisco
Datto Certified Practitioner in Autotask PSA - Datto
Data Science 101 Certificate - IBM
Deepfake Awareness Certificate - Knowbe4
Acceptable Use Policy Certificate - Knowbe4
Security Awareness Foundations Certificate - Knowbe4
HIPAA for Business Associates Certificate - Knowbe4
Mobile Device Security Certificate - Knowbe4
Phishing Foundations and Fundamentals Certificate - Knowbe4
Social Engineering Red Flags Certificate - Knowbe4
Work From Home: Internet Security Certificate - Knowbe4
Authorized Buyers API Certificate - Google
Fundamentals of Digital Marketing Certificate - Google
Google Ads Measurement Certificate - Google
Google Analytics & Advanced Google Analytics Certificate
Zultys Certified Systems Expert (ZCSE) - Zultys
Manage Identities and Governance in Azure (AZ-104) - Microsoft
Implement Resources Management Security in Azure - Microsoft

Since early childhood, I developed a passion for IT, exploration and continuous learning. My hobbies include building applications, hiking and discovering new places - activities that reflect my adventurous spirit and disciplined mindset. Professionally, I am known for my punctuality, reliability, and self-motivation - qualities that drive my success in IT infrastructure, cybersecurity, and digital transformation. I take pride in designing, developing, and maintaining my personal website/interactive resume (www.sherazkhanhooah.com), showcasing my dedication to continuous growth and technological innovation. My diverse experiences, both personal and professional, shape my ability to adapt, lead, and contribute effectively in any environment.

IT Infrastructure Management - Overseeing and maintaining enterprise IT systems.
Cybersecurity Governance - Implementing security measures and compliance protocols.
Cloud Solutions Management - Managing Azure and cloud-based environments.
ERP and Business Systems Management - Supporting and optimizing ERP applications.
IT Service Management (ITSM) - Ensuring smooth IT operations and user support.
Vendor and Contract Management - Negotiating and overseeing IT service contracts.
IT Project Management - Leading technology initiatives and system upgrades.
Team Leadership and Development - Managing and mentoring IT teams.
Strategic Planning & Decision Making - Aligning IT strategies with business goals.
Budgeting & Cost Optimization - Managing IT expenditures efficiently.

Career Highlights:

14+ Years of Experience - Successfully led IT operation, cybersecurity, and cloud infrastructure.
IT Infrastructure Optimization - Designed and implemented cost-efficient IT solutions, improving system performance.
Cybersecurity & Compliance - Strengthened network security and enforced IT policies to ensure compliance with industry standards.
ERP & Business Systems Management - Oversaw ERP systems and optimized IT services delivery.
Cloud & Network Administration - Managed Azure, Microsoft 365, Dynamics 365, and enterprise networks for seamless operations.
Digital Transformation Leadership - Spearheaded automation and IT process improvements for business efficiency.
Disaster Recovery & Business Continuity - Established backup strategies and system resilience plans.
Vendor & Contract Management - Negotiated IT service agreements and managed vendor relationships.
IT Training & Development - Educated teams on best practices and security awareness.
Cross-Functional Collaboration - Worked with multiple departments to align IT strategies with business objectives.

Awards & Recognitions:

Cisco Cybersecurity Certificate Recognition - Acknowledged for enterprise in cybersecurity best practices.
Microsoft Azure & Cloud Solutions Excellence - Recognized for proficiency in cloud computing and infrastructure.
Outstanding IT Leadership Award - Received for managing IT teams and driving digital innovation.
Process Automation Excellence - Commended for implementing automation to enhance efficiency.
Security Awareness Champion - Earned multiple security certifications from Knowbe4 for IT security training.

Having spent years building my career in the United States, I have reached a point where personal priorities play a significant role in my future decisions. My parents are aging, and being thousands of miles away from them has made it increasingly difficult to provide the care and support they deserve. Moving closer to them would allow me to balance my professional growth with my personal responsibilities, ensuring I can be present for them while continuing to contribute my expertise in IT infrastructure and cybersecurity. Relocating outside the U.S. is not just about proximity - it's about strengthening family bonds while leveraging my skills in a dynamic and globally connected environment.