A 5 star hands on hospitality leader with a demonstrated history of skills within a fast paced environment of Hotel Operations, Restaurants, Bars, Banqueting and Room service.
Established manager with “gravitas” and leads by example leading high standards; someone that is able to take control and manage any area of the Food and Beverage department with the focus and objective to achieve satisfaction and excellent customer service.
I pride myself in being a charming, passionate and inspirational coach, ambassador and mentor. I am also totally computer literate; Strategic planner, logical thinker a good listener and excellent problem solver who able to take full responsibility for the management of the area of responsibility.
Up to speed with all legal legislation, pertaining to health and safety at work also property and equipment maintenance, licensing, fire and security.
Experienced at carrying out appraisals and taking disciplinary action as and when required.
I aspire to a 5 Star work ethic & the promotion of all associated Core Values of the business, this balanced with the provision of all the prerequisite, coaching and improving SOP’s for the FOH & BOH teams and setting standards aimed at overachieving and encouraging repeat business.
• Deputise for the Outlet Managers in their absence.
• Assisting the Management in all menu engineering and concepts for all outlets and spa.
• Assisting the Management with Employee inductions and orientations.
• Responsible for the Health and safety training of all employees within Café Lazare.
• Responsible for approximately 12 staff per shift.
• Responsible for the provision of training and development to all team members
• In charge of Managing the smooth running of Café Lazare on a day to day basis
• Assisting the Management with the offering of the recent rebuild of Windsong (full renovation).
• Assisting with the development of new procedures for the recently re-furbished Café Lazare Restaurant.
• Responsible for the execution and implementation of new strategic choices and plans.
• Motivating & Developing Junior employees, assisting in the reassessment and creating new SOP’s for the newly refurbished outlets and department structure.
Reading
Travelling
Outdoor activities ;Site seeing, hiking, camping, bird-watching
Swimming
Cooking
Sports and physical activities, football, tennis, basketball.
