I am a Ghanaian professional with experience in sales, cooking and hospitality. As a sales executive, I am skilled at establishing new businesses, negotiating contracts and meeting targets. I am also experienced in the culinary arts having worked as a cook and waitress at a restaurant and front desk executive at a hotel, which gave me experience in front desk management and customer service.
I am proficient in Microsoft office and possess strong organizational, planning, teamwork and communication skills.
In addition to my technical skills in the kitchen, I am a team player who thrives in a fast-paced environment. I work well under pressure and can communicate effectively with my colleagues to ensure that activities and tasks are completed efficiently and to the highest standard.
1. Essentials of Excellent Customer Service
Hotel and Facility Management
Organisation and Planning
Workflow Optimization and Coordination
Prioritization of Assigned Duties and Assigned Duties
2. Professional Cookery and Pastry Art
Equipment Inspection and Maintenance
Salad Preparation
Continental Dishes
Pastry Baking
Staff Supervision and Coordination
1. Sales Executive - Bett Hyve Events - 01/10/2021 till Date
Meeting with clients virtually and in person for sales visits
Establishing new clients
Maintaining accurate records
Attending trade exhibitions and conferences
Working towards monthly or annual targets
2. Cook/Waitress - BJ Spot and Restaurant - 01/05/2019 - 01/09/2019
Prepare continental Dishes
Greet and escort customers to their tables
Present menu and provide details to clients when asked
Prepare tables by setting up linens, silverware and glasses
Take accurate food and drink orders
Communicate order details to Kitchen and Bar staff
3. Front Desk Executive - Hill View Hotels - 01/09/2015 - 30/06/2018
Always keep front desk tidy and presentable
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or take messages
receive letters, packages and distribute them
Prepare outgoing mail by preparing correspondence, securing parcels, etc
Check sort and forward emails using outlook
Microsoft Office - Word, outlook
Gardening - flowers
Baking pastry and making ice creams
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