I have 11 years experience in Hospitality in seven city and resort hotels of five-star ratings. I am experienced in Guest Satisfaction Management, Staff Motivation and Productivity Management, Online Reviews and Rating Management, Quality Assurance in Service.
Front Office Management.
Hospitality Management.
Revenue Management.
Rooms Division Manager- Azure Hotel Nairobi
Front Office Manager- English Point Marina
Assistant Front Office Manager- Sankara Nairobi, Autograph Collection by Marriott.
