Food and beverages
**Ambition**: Passionate about pursuing a career in the hospitality industry with the goal of advancing to a managerial role. Committed to providing exceptional customer service and continuously enhancing my skills and knowledge in food and beverage management.
**Hobbies**:
- **Culinary Exploration**: Enjoy experimenting with new recipes and flavors in my spare time, enhancing my understanding of food and beverage pairings.
- **Fitness Enthusiast**: Regularly participate in yoga and running to maintain physical fitness and mental well-being.
- **Travel**: Love exploring new cultures and cuisines, bringing a global perspective to customer service.
- **Reading**: Enjoy reading books on hospitality and management to stay updated with industry trends and best practices.
Team Coordination:** Assisting with the scheduling and training of new waitstaff, ensuring smooth daily operations.
Conflict Resolution:** Mediating disputes between staff or addressing customer complaints swiftly and effectively.
Task Delegation:** Assigning responsibilities to ensure efficiency and maintain a high standard of service.
Inventory Management:** Monitoring stock levels and assisting with orders to keep necessary supplies available.
Performance Monitoring:** Providing feedback and support to colleagues to improve service quality.
Leadership:** Leading by example, maintaining a positive and professional demeanor under pressure.
Quality Assurance:** Ensuring all food and service standards are met consistently.
-Successfully managed and trained a team of 15 staff members, improving efficiency by 20%.
- Consistently exceeded sales targets by an average of 15% over a three-year period.
- Implemented a new customer service protocol that increased customer satisfaction scores by 30%.
-Led the launch of a new product line, resulting in a 25% increase in market share.
- Awarded Employee of the Year for exceptional performance and dedication.
-Spearheaded a digital marketing campaign that boosted online engagement by 40%.
