As a Seasoned Housekeeping Supervisor with 7 years of experience in luxury hotels estates, I bring a proven track record of excellence in cleaning operations, ensuring high cleanliness and delivering exceptional customer service. With bachelor's degree in communication, I am equipped with the skills and knowledge needed to thrive in dynamic environments. My achievements include improving guest satisfaction scores by 20%, achieving a 90% cleanliness rating, and reducing staff turnover by 15%. I am a natural leader with effective communication skills and dedicated to continuous improvement.
Bachelor of Art Strategic communications
Customer service
Leadership skills
Verbal and Written Communication
Organizational skills
Problem solving
Content creation
Article writing
Blogging
Microsoft office
Time management
Trustworthy
Reading
Learning new skills
Self development
Surfing the internet for opportunities
Making of new friends
Making others happy
Tach savvy
Trying to make others happy
