Human Resource Management

Previous Employment Details:

Arab Coast Projects Company, Doha, Qatar 09/2018 – Present
Human Resources Business Partner
Adhere to tenants of HR project management, policy development, and organizational development. Deliver HR consultation, coordinate internal investigations, and rectify employee conflict.
• Nurtured and strengthened vital client-vendor relationships.
• Integrated recruitment strategy aligned with business requirements.
• Executed people plans in alignment with relevant business strategy.
• Provided trustworthy input in support of business unit restructuring.
• Expeditiously identified crucial executive coaching and training needs.

Ministry of Transport & Communications, Doha, Qatar 4/2019 – Present
Project-Based Training Consultant / Specialist
Administer budget of USD $5M+ and devise training solutions with clients and Qatar Digital Government Training Program (QDGTP). Conceptualize training plans, build interactive dashboards through Power BI, and produce policy manuals. Cultivate disciplined and dedicated project teams.
• Deployed individual training plan (ITP).
• Oversaw adoption of learning path for information technology employee.
• Generated new and improved competency framework.
• Crafted training plan for over 3,000 employees across 80+ entities.
• Designed state-of-the-art learning management system (LMS).
• Managed Microsoft, Oracle, Huawei, SAP, Mackenzie, and others training agreements provided 6,000+ training seat for ICT employees in government entities.
• Worked with Microsoft in establishing Training centre/Academy for upskill ICT employee’s government align with government digital transformation strategies.

Syrian Expatriate Medical Association (SEMA), Turkey 12/2018 – 2/2019
Administrative Manager / Consultant (Short-Term Assignment)
Held direct oversight of organizational development initiatives in accordance with international NGO standards and HR best practices. Articulated improvement measures for IT, supply chain, PR, and safety functions.
• Excelled in systematically reinvigorating organizational performance.
• Introduced new change management capabilities.
• Produced, enacted, and refined intricate HR tools and policies.
• Accurately diagnosed and repaired system defects.
• Proactively reformulated people and administrative policies in line with fluctuating HR trends.
beIN Media Group, Doha, Qatar 10/2016 – 8/2018
Talent Management / Training Senior Officer
Drove performance management, policy development, and learning and development efforts. Conducted in-house training sessions, HRIS, and premier talent pool building activities. Navigated HR projects and sustained direct communication with consultants.
Outlined core corporate values in alignment with company strategy.
• Directed major LMS (Oracle) and performance management system projects requiring reliable subject matter expertise.
• Defined and enacted tools, policies, and succession planning protocol.
• United with stockholders to propel transformative HR projects to completion within rigid time restraints.
• Configured new program management tools and models.
ASTAD Project Management, Doha, Qatar 5/2015 – 10/2016
Learning & Development Supervisor
Preserved integrity of job description inventory while safeguarding job family model and associated JDs. Put forth ambitious consultative plans. Drafted corporate learning policies, conducted accurate estimates, and coordinated succession planning.
• Demonstrated superior knowledge and abilities in talent and people management, personally creating successful plans for emerging leaders.
• Built and repeatedly strengthened robust internal training pool.
• Adhered to all principles of training and development, coaching and mentoring, data analytics, talent management, and organizational development.
• Prioritized company HR objectives and methodically met all goals.
• Projected costs and organized all budget materials.
Barwa Bank Group, Doha, Qatar 5/2007 – 4/2015
Learning & Development / Human Resources Supervisor
Embraced continuously challenging leadership role in conceptualizing and incorporating ground-breaking training and development programs. Assessed all company policies and verified alignment with specified policies, strategies, and industry best practices. Applied necessary updates to employee onboarding program and hosted in-house training sessions. Constructed KPI dashboards.
• Delicately and dexterously managed development of consequential balanced scorecard (BSC) performance management tool in partnership with colleagues.
• Played active role in promoting key aspects of HR project management, HR consultation, stakeholder relations, internal training, and HR policy development.
• Exhibited tireless commitment to excellence in efficiency, seamlessly leading multiple HR projects to timely and quality completion.
• Defined new and elaborate organizational structure.
• Championed adoption of modernized eLearning solutions, including training programs emphasising anti-money laundering (AML) and related banking-based training criteria.
SOS Recruitment Consultants, Kuwait 8/2006 – 5/2007
Human Resources Officer
Drew upon trusted HR expertise in directly overseeing client talent acquisition procedures and fulfilling employee payroll and benefit functions. Processed employee immigration documentation, communicated principal aspects of job responsibilities in clear and coherent terms, and swiftly resolved internal conflict.
• Systematized all pertinent records in human resource information system (HRIS).
• Administered monthly payroll process for broad range of client businesses.
• Demonstrated first-rate knowledge of processes and procedures concerning HR policy development, HR project management, and internal training.
• Forged stakeholder relationships, applied necessary disciplinary actions, and routinely assessed performance.
• Conducted data analytics and visualization activities.
Al-Kout Industrial Projects Co., Kuwait 01/2001 – 11/2005
HR & Training Coordinator
Held continuous oversight of human resources administration, labour relations, conflict resolution, and internal inquiries. Monitored payroll and company rewards unit. Housed HR records and employer documentation in MENA HRIS. Directed technical and leadership training unit.
• Established HR and training sections while transferring change management from public to private sector.

KDDB General Trading & Contracting Co., Kuwait 07/1995 – 12/2000
HR Project Coordinator
Project-managed employee performance and staff management procedures. Led technical training courses with clients and headquarters personnel aligned with project scope. Arranged and administered monthly payroll.
• Reinforced workforce planning, talent selection and recruitment, and training and mentoring efforts in coordination with Project Manager.