I consider myself to be a dedicated and dependable individual with legal and human resources recruitment experience. I thrive in being given a target as it challenges my spirit to get it done.
Being in the legal sector and practiced the human resources role gives me the confidence to dutifully carry out my assignments.
Currently working towards CIPD level 3 to gain more knowledge.
MSc (Strategic Business Management (2024))
LLb Law
Currently working as a Customer Service Advisor at Betfred.
Provide telephone and digital support for customers' accounts in UK
Resolve Customer queries within 3 minutes of contact
Having a broad knowledge of all betfred services to help identify customer issues immediately.
Keeping customer details private and updated in line with regulations.
Escalate customer complaints to the right department and follow up.
Space articles: getting to know more about the universe and it just never ends.
Long walks: this helps ease my mind and calms my spirit while at it listening to a podcast or music helps with meditation.
Bing reading; a bit of lines here and there, a new knowledge is achieved
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