Experienced in ICT Operations, Service Delivery, Managed Services, and Service Management, with a proven record in ICT transformation across diverse sectors. Recognized for Going Further, Client Obsession, and Breaking Barriers. Committed to customer service Excellence.
Business Analysis and Process Management
Corporate IT Strategy and Business Framework
Thinking People Kaizen
Leading a Customer Service Team
Managing a Customer Service Team
Operations Management
Project Management
Agile Foundations
Interests vary across a few spectrums:
Ancient Humans and Evolution, Space and Time, Popular Mechanics.
Hobbies include:
Jet Ski, Offroad, Football, Fish