Identifies and validates functional and non-functional requirements via workshops, interviews from multiple stakeholders on various seniority levels.
Defines and documents Customer business processes and functions.
Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
Gathered client requirements for new features and enhancement.
Documenting business requirement documents “BRD” and Business requirement specifications “BRS” via use cases, activity diagrams, and structured walkthroughs and other tools and techniques.
Assessing the implemented solution against the required output via business verification analysis and providing key support to the necessary stakeholders during “UAT”.
Support IT teams in interpreting and translating business requirements to system requirements.
Consistently updating business log sheet to include all changes for functional and business specifications.
Acts as a liaison between department end users, IT team, and consultants.
Shell Iraq Petroleum Development, Dubai - Dec 2014 to Present