I can bring innovative ideas that are in line with the current evolutions in the ever-changing world. I have attended courses where I was taught customer care, effective communication, assertiveness, anger management, conflict resolution, human relations and self-development. I believe this comes handy in managing people as well as handling guest queries and complaints.
Customer service
Guest relations
Housekeeping
Admin skills
Reservations
Farming
Hotel manager Serurubele hotel Dec 2020 to date
Front office manager White water farm Sept 2019 to Dec 2020
Assistant manager Flamingos nest June 2013 to Dec 2017
Reading
Yoga
Jogging
Volunteering
