International Barista Trainer

" Overall experience of 20+ yrs in Hospitality and Retail, Includes Café Coffee Day ,Barista Coffee Company Pvt Ltd (Turner Morrison Group, India),Barista Coffee Lanka Pvt Ltd (Srilanka),Barista Coffee Gulf LLC(Dubai U.A.E) GloriaJeans coffees International/Krispy Kreme (Australian/AmericanBrands)(landmark Group International Dubai)Maranatha Import Export Pty Ltd(Australia,Sydney)andBarista Coffee Company India Pvt Ltd(Carnation Hospitality-Amtec Group)Credvest India Pvt Ltd(Head Operations)Brands (Suvaii The Pandyan Legacy/Vanamo Global eats and Cafienary/Tanjore Tiffins/Navathaniyam) "
Serial No: 200790

Skills keywords: international work experience, training manager, operations manager, barista skills, customer focused
Qualifications:

Graduated at Gloria Jeans Coffees at International Coffee University Sydney Australia ,Completed Kappi Shastra at Coffee Board of India.

Personal Information:

Exceptional contributions to Guest service
Training's.Strive to continued Excellence
Strong Communication skills
Poses good Quality Customer Services Skill and aim to achieve best Customer
SatisfactionSelf-confident and enthusiastic
Good Deliverer
Expert in Soft skills and Technical Training

Management Skills:

As a Training Manager, Operations Head, Beverage Research and menu development and Quality
assurance, , I have vast experience working with diversity, restructuring business model and developingmanuals while maintaining brand alliance. As an Operations professional I have proficiency and broadexpertise in grass roots such as, Outlet Operations/Reports/Soft skills and Technical Training and Audits. Moreover, meeting consumer expectations, E-learning, relationship management, business planning andstrategy development and positioning.

Professional Awards/Accolades:

I hold the UAE Platinum Barista Championship award held at Dubai
World trade Centre and Gold bean award from Gloria Jean’s Coffees International in Sydney Australia

  • Head Operations Manager
    Credvest India Pvt Ltd ( Currently working )
    11 months ( Jan, 2024 - Jan, 2025 )
  • Hospitality Cafe Consultant
    William Coffee Consultancy
    8 years, 4 months ( Aug, 2015 - Dec, 2023 )
  • National Beverage Manager
    Barista Coffee Company
    9 years, 4 months ( Mar, 2015 - Aug, 2024 )
  • International Business Manager
    Maranatha import Export Pty ltd
    1 years, 10 months ( Feb, 2013 - Dec, 2014 )
  • Training Manager
    Landmark Group International(Gloria Jeans Coffees/Krispy Kreme)
    4 years, 3 months ( Oct, 2008 - Jan, 2013 )
  • Operations and Barista Trainer
    Barista Coffee Company (India,UAE,Srilanka)
    6 years, 10 months ( Jan, 2001 - Dec, 2007 )
  • Shift Manager
    Cafe Coffeeday
    1 years, 11 months ( Mar, 1997 - Mar, 1999 )
Employment Sought: Permanent
Current Location: Bengaluru, Karnataka, India
Top 5 countries interested in working in: Australia, Malaysia, Qatar, Saudi Arabia, Singapore





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