I am a experienced Service Delivery and Support Management Professional with over 5 years of experience. My objective is to utilize my knowledge and analytical skills to drive operational excellence and provide exceptional client service. I am a team player with a proven track record of managing and motivating teams to deliver outstanding results.
BCS (Hons) in Computing with Second class Upper
Skills
- Incident Management
- Support Management
- Technical Support
- Service Management
- SQL
- Jira
- Service -Now
- Snoflakes
- System Monitoring
- Fix Protocols
My spare time I always use to travel and explore new places and enjoy the nature. I am a nature lover and really love to hike and camping. Also I like to investigate things and identify rout causes and provide resolutions.
