Msc. Information Technology Service Management
Core Modules-:
• Quality and IT Management
• Information Systems Development
• Implementing Service Management
• Project management
IT SUPPORT/ SALES CONSULTANT 30th March 2013 – 2ND SEPT 2016
• Plan prepare and conduct meetings, workshops, training sessions and presentations for a wide variety of technical and non-technical audiences of all levels, in order to communicate and validate business requirements, identify training needs and engage user and ICT technical staff
• Provide clear direction to project delivery team and clear communication to others working within the team
