As a versatile professional with a background in Customer administration, IT and geology, I bring a unique blend of technical expertise and exceptional customer service skills to the table. With an understanding of understanding of database management, I can efficiently trouble shoot issues and optimize workflow efficiency.
Additionally, my knowledge acquired in a Bachelor of Science in Geology allows me to analyze and interpret geological data, conduct fieldwork and provide valuable insight for geological mapping. However what sets me aside is my strong emphasis on customer Service and hospitality, I excel in building rapport, actively listening to customer needs and delivering tailored solutions with a focus on exceeding expectations. Whether it is delivering the best hospitality service, resolving customer queries or providing technical support, I am dedicated to delivering exceptional services while leveraging on my skills for the organization and its valued customers.
Research skills, attention to details, proactive Technical writing, communication skill, attention to details, problem solving, trouble shooting, networking, teamwork, adaptability, time management, customer service, geology knowledge, geological mapping, field work and sample collection,
Customer Care Representative: September 2020- February 2023
Customer Care Representative: February 2018- August 2020
Technical Graduate Assistant: Jos electricity Distribution: June 2016- October 2016
Networking and professional development, writing, photography, Reading, volunteering for environmental cause ,geocoaching, outdoor exploration, technology gadgets.
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