With over 10.4 years of experience in designing, developing, and maintaining ITSM tools and other supporting applications. Expertise in all phases of SDLC including analysis, design, resource planning, code development, testing, implementation, and maintenance.
ServiceNow Specialist, system administrator, Bachelor's degree in Information Technology
Nomura, India ( June 2015- October 2019)
Project: ITSM tools, design
Role: ServiceNow Developer, administrator
Environment: ServiceNow, SAP BO, SNOWMIRROR, TeamSite
Patni Computer Systems Limited, India (April 2010-June 2015)
Project: GE-GIS-ServiceNow
Role: ServiceNow administrator and Developer
Environment: ServiceNow
HCL INFOSYSTEMS (June 2008- June 2009)
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