I am insightful, goal-oriented IT support expert with more than three years of experience with business firms and community volunteerism. I am highly skilled at monitoring, maintaining, improving, and upgrading systems and applications. Using critical industry knowledge and technical capability to provide adequate support when and where it's needed to ensure end users remain productive and the operation runs smoothly.
International Masters in Management
M.Sc. Technology management
B.Sc. Information and Communication Science
Data quality and governance support - Schneider Electric November 2020 - October 2021
Track progress and assisted on topics related to agile/ POM (managed more than 50 JIRA projects)
Highly proficient in JIRA and Confluence.
Photography and community volunteering.