Experienced IT Professional specializing in Level 2 It support. with a track record spanning from August 2019 to the present, I bring in-dept expertise in troubleshooting, network configuration, and providing efficient user support.
Qualification : Bs Computer Science
Skills Set
Hardware and software troubleshooting
operating system knowledge (Windows, Linux, MacOS)
Network troubleshooting and configuration
Ticketing system management
Software installation and configuration
Remote Support
Networking Basic (TCP/IP, DNS, DHCP)
User Support assistance
Soft Solution Sdn Bhd Kuala Lumpur Malaysia
IT SUPPORT L2 (Aug 2019 to Present)
Network Configuration
Software & Hardware installation
Troubleshooting
Remote work
Technical Support
Customer Service
Critical Thinker
Reading
Watching Movies and Series
Visiting Places
Making Friends
Research on different thing
Always helping other and assist
I love pets and love to playing with them
