I am an essential and dedicated team member who applies exceptional technical ability to solve IT technical and application challenges, thereby meeting organizational goals and objectives.
I pay keen attention to the voice of the customer so as to understand the scope and impact of the challenge and required resolution that gets clients back to productivity and put smiles on their faces.
Bachelor's Degree
ITIL
Technical Support Fundamentals
Google Analytics
IT manager - 2019 till present
- Deploy, Configure and Manage all IT infrastructure and applications for the organization's HQ and Shopping Mall reputed to be the largest in West Africa.
IT Technical Support Representative - 2019 till present
- Troubleshoot, install, configure computer hardware.
- Manage Network and Security.
Manager - 2017 -2019
- Plan and manage logistic operation (order and delivery lifecycle).
Traveling, Music and Solving Customers Challenges
