I am a dedicated IT Professional with more than 6 years experience in providing technical and customer support. My comprehensive understanding of IT systems, coupled with my excellent problem solving skills enables me to address user inquiries and technical issue effectively and maintaining a work-centric approach.
Microsoft Certified Engineer, Data Analyst, Network Security Expert, Project Management skills, Proficiency in Service desk ticketing platform like Jira, Zendesk and Dynamic 365 CRM.
Strong skills in Operating computer software required for business application such as Office 365 application, Google applications.
Meeting new People, learning new things, watching, Reading, Surfing, Swimming, Travelling, Playing video games and playing football and seeing movies.
