As a experiences IT support Engineer ,I possess a strong technical background, excellent problem solving skills and a dedication to provide exceptional customer service. with my expertise in hardware ,software and network troubleshooting I ensure smooth operations to resolve the issues promptly ,and maintain user satisfaction .staying update with latest technologies with my communication skill i work collaboratively .I am confident to deliver reliable IT Support and contributing to the success of any organization .
Diploma in Computer technology and Bachelor Degree in computer science engineering and CCNA certification, proficient knowledge of computer hardware operating systems (windows,MacOS,Linux),and networking concepts.
Experience in troubleshooting hardware and software issues both remotely and on-site.
familiarity in active directory, DNS,DHCP and other network protocols.
virtualization technology (Hyper-V,VM ware) cloud platform AZURE,AWS ,google cloud, ability to configure routers ,switches and firewall.
Familiarity in backup and disaster recovery products
Strong problem soling and analytical skills, documentation,Teamwork and collaboration.
learning and staying upto date with last technology and industry standard.
System Administrator -Vectrus Federal Service International Limited -Qatar- from Oct 2022
IT Support Engineer - M/s Erbil International Airport -Erbil Iraq From Nov 2018- Nov 2021
Qualitions Digital Publishing solutions provider Pvt ltd -India - From Nov 2014 - Apr 2018
FMS Support Engineer - CMS Info Systems Pvt Ltd-Chennai India- From Jan 2011 - Oct 2013
Exploring new Culture through Travelling, immersing myself in thrilling stories ,capturing moments with photography ,experimenting in the kitchen and stay active through sports and fitness.
