Profile
Project Supervisor Network Support Engineer Field Supervisor
Fiber optic network rollout Light Civils inspector Fibre to the home
Dynamic, project supervisor with over 17 years of experience providing technical leadership for industry leaders. Superior knowledge in the planning, installation and configuration of optical fibre networks. Developed individuals into cohesive teams that deliver top level customer service during the fibre optic rollout.
Certified Fiber to the Home Professional (CFHP), by the FTTH Council Europe.
Excellent Knowledge and familiarity with fibre to the home (FTTH) and fibre to the building (FTTB) architectures, network design, deployment technology, and operational skills, based on ITU, IEEE, and SCTE standards.
Developed site justification suitability reports, and provided license negotiation to closure. Worked to agreed service level agreement and KPIs. Employed as a project supervisor on the construction and refurbishment of overhead power networks and utility poles.
Core Competencies
Fibre Network Design (FTTH,FTTB)
Readiness of fiber.
Light Civils inspector.
Hybrid fiber coaxial (HFC) planner. Network Topologies, components. Microsoft office apps.
Way leave officer. Outside Plant Planner. Utility pole installation.
Strong interpersonal skills.
Fibre to the home.
Cat 5, Cat 6 installation.
Supervised multilingual workforce. Customer Service.
Live line Supervisor (ESB)
Professional Experience
PONE (Contracting to UPC Ireland ) Dublin
2009 – Present
Project Supervisor
Recruited for UPC’s Ireland network planning department (planning and roll out of their fiber /coaxial network). Provision of accurate field information for network poles, stay wire, earthing, cabinets, chambers, splice locations. Preparation of relevant work packs for contractors, as well as handling customer enquiries and complaints. Supervising the telecoms site acquisition team (way leaving)to secure the necessary permissions for all outside plant equipment.
Supervised the construction of civil works to erect poles, underground ducts and street cabinets and connections to the ESB network for power supply. OSP installs, installing cabinets, aerial cable and underground cable.
Supervised the splicing and testing teams, ensuring accurate and timely reports. Coordinated with external consultants, councils and contractors to support the actual build and any way leave or technical queries during the fibre network rollout. Interfaced daily with the internal project management team to ensure key project milestones are delivered on time and under budget while exceeding all expectations. Communicating with key stakeholders. Conducted health and safety audits and reporting. Audits of risk assessments and method statements.
Daily and weekly reports to the management team, using Excel and PowerPoint. Conducted site surveys for SME connections to the fibre grid, utilizing existing ducting and utility poles. Trained and mentoring of staff on the companies work processes and values. Presented periodic dashboard reports on the current program to senior management. Played a key role in all project phases including site provider engagement and license negotiation through closure.
Sierra Communications Waterford & Dublin
2005 – 2009
Project Supervisor (ESB & UPC )
Controlling utility poles erection and earth bonding for the ESB network upgrade project. Supervised all crews who worked in close proximity to power lines. Supervised the pole hardware installation and stringing of the cable across multiple spans. Secured way leaves and the necessary permissions for the upgrade of the national grid on existing and proposed distribution infrastructure. Prepared the daily work packs for the contractors. Supervised the installation of utility poles, transformers and stay wires in a live network. Liaise between land owners, occupiers and contractors to progress the projects. Ensured compliance with company policy and procedures, contractual obligations and statutory regulations. Ensured delivery without compromising on health and safety
O2 Communications Dublin
2001 – 2005
Network Support Engineer
Key tem member of the network support team responsible for analyzing complex issues and determining the root cause of network related problems in a very fast-paced, client centered environment
Develop and implement innovative solutions within a Cisco & Windows Networking environment.
Utilized Cisco IOS to troubleshoot and implement functionality on Cisco switches and routers.
Responsible for designing, setting up and maintaining network connectivity and offering 24 X 7 Network Monitoring and Support Services (HP Open view).
Implemented and supported a country wide video conferencing solution based on the Polycom platform over IP and ISDN.
Remotely supported the equipment and associated LAN and WAN circuits.
Provided the documentation and trained staff on the in house AV and Video conferencing equipment.
Played a key role in the management of large infrastructure projects which included the standardize and harmonized of the IOS software on Cisco routers and switches (2000, 4000 & 6500 Series) within the head office and on customers sites.
Provided daily monitoring of all Wan circuits which include Frame Relay, Serial and ATM circuits.
Reduced down time on the corporate network and customers sites by monitoring and analyzing logs on a daily basis.
Amdahl Fujitsiu Swords Dublin
1997 – 2001
Desktop Support Engineer/Technical Pre-Sales
Managed and supported the in house desktop computers and associated software.
Configured end point devices including printers, scanners, mobile devices, audio visual equipment and a wide range of other equipment.
Provided timely resolutions to escalated high priority calls.
Trained and coached helpdesk employees and junior engineers to maximize customer service ratings.
Provided personalized technical assistant to the European sales team during the sales process (The sales team sold high performance servers and high performance external storage solutions.)
Created a robust and dependable imaging system, which deployed a working operating system across the company LAN.
Designed and built high performance servers and external storage solutions to customer’s specification.
Contributed to complex and diverse bids and projects within the networking arena for a broad range of multi-vendor solutions.
Worked closely with the customers and the sales team to ensure all technical requirements were met.
Created and delivered effective sales tools for the sales team to assist and simplify the ordering process.
Attended industry trade shows, exhibitions, seminars and training sessions to promote products and services.
Education/Training
National Diploma in Information Technology
Certified Fiber To The Home Professional, preparatory training
Cisco Certified Network Associate (Course) and Routing & Switching (Course)
Sun Microsystems 1000 & 1500 Expert level courses
Sun Solaris training
Nortel Meridian System Administration
Windows NT training course
Microsoft Windows 95 Certified
Safe Pass
Live line polling ( erecting utility poles in live ESB networks)
Controlling craftsman pole erection and controlling craftsman machine operator’s courses
Additional Credentials
TECHNICAL SKILLS
Strong knowledge of video conferencing using the Polycom platform and AV equipment
Excellent site acquisition approach while working with landowners and governmental agencies.
Strong knowledge of Hybrid fibre-coaxial (HFC) networks (design and installation)
Excellent knowledge of configuring and supporting Cisco Routers and Switches at a CCNA level
Nortel Meridian PBX Support
Strong technical knowledge of IP networks, Coax and Fibre Plant
Strong understanding of TCP/IP. RTP, H.323, H320
Wireless technologies
Microsoft Windows 95 Certified
Awards
Employee of the month for O2 Communications. Employee of the month for Amdahl Fujitsiu.
Interests
Hill Walking, Information Technology . Wireless Technologies.
References
Available Upon Request
