A passionate customer service professional with over 12+ years of experience in Administration, Customer service and relationship management. Offering a rich mix of experience in customer service with an outstanding with an ability to cultivate relationship with customers, staff and executive, developing mutually respectful relationships. Recognized for high level of commitment to exceed customer initiatives through the delivery of exceptional customer service.
Recognized as an efficient team player with the ability to build productive relationships, resolve complex issues and win customer loyalty.
Currently seeking for a role with an established organization where I can bring on board my skills an expertise
Bsc In Marketing
Institute of Export and Shipping management
Certificate in health care assistant
certificate in software and hardware
Customer service oriented
Negotiation abilities
Organizational expertise
Team management and leadership skill
Attention to detail
Empathy
Patience
Sales/Customer service Manager, Greenline logistics:
Responsible for optimizing business development plans by working closely with sales teams to maximize sales profits and in the creation and implementation of marketing campaigns.
Utilizing client and staff feedback to maintain customer partnerships and increase revenue.
Effectively building long-term, productive, and mutually beneficial relationships existing and new customers.
Maintain consistent communication and timely follow-up with customers and prospects and available to customer's real time needs.
Logistics Coordinator, Ansahdys Shipping and Logistics:
Developed strategies to optimize cost effective, logistics and distribution processes and for negotiating agreements to obtain third-party services at the best price.
Continuously identified opportunities to reduce on hand inventory, decrease logistics cost and ensure safe and timely pick up and delivery of shipments.
Managed business processes within logistics and administered all customer and supplier interfaces, especially those focused on regulatory compliance and all aspects of safety.
Identified and balanced risks and benefits and took appropriate actions to deliver the most beneficial outcomes within logistics projects.
Resolved service problems by clarifying customer's complaints; determining the cause of the problem; explaining the best solution to solve problems; expediting correction or adjustment and following up to ensure resolution.
I love volunteering work
I love Reading
i love Cooking love dancing
I love Writing
I love to traveling
I love singing
I love listening to music
I love dancing
Learning new things
Playing strategic games
