Loyalty Management,
Understanding needs,
Customer retention,
Uncovering Concerns,
Strategic Market Planning,
Market Awareness,
Cultivating Relationships,
Sales & Negotiation...
Operations Manager- Sales & Customer Service: implementing sales & marketing strategies, managing sales & customer service team. staffing recruitment, determining budget..
Loyalty Program Manager: Operated as the lead points of contact, Defined all marketing communications, Forecasted and tracked key account metrics, Provided competitor market research, managed CSR...
