A seasoned Network Supportive Executive with a passion for ensuring seamless connectivity and optimal performances in wireless networks.
Technical Skills: Expertise in wireless networking technologies(Wi-Fi,2.4G,5G ). Proficiency in network troubleshooting tools(Ping , traceroute , putty). Knowledge of networks protocols (TCP/IP , DNS , DHCP , etc.). Configuration and management of routers , switches and access pointers. Problem Solving Skills: Diagnosing and resolving network connectivity issues. Identifiying and troubleshooting network hardware and software faults. Analyzing network performance and implementing optimizations. Resolving wireless interferences and coverage issues. Customer Service Skills: Providing technical support to end-users and customers. Effective communication of technical concepts to non-technical users. Empathy and patience in handling customer inquiries and complaints. Managing customer expectations and ensuring satisfaction. Certifications: I have completed Networking in MCSE,LINUX,CCNA,Comptia N+ and A+,AWS Qualifications: Bachelor of Computer Applications 2019 - 2022
Interests:
Social Media
Experiencing new technologies
Communicating with people
Hobbies:
Outdoor games
Travelling
Cooking
Photography and editing
