With extensive background as a NOC Analyst, I am highly skilled in real-time network monitoring and incident documentation, and I am confident to excel in an IT role. My expertise also extent to project management as, I have experience overseeing and managing projects ensuring deadlines are met and budgets are not. Additionally, I am well-versed in administering service requests, providing helpdesk, identifying hardware and software issues, and responding to network related incidents. I am Knowledgeable about safety policies and escalation procedure.
If your are searching for a highly capable and trainable professional to keep your organization running smooth and to monitor network incidents, then I am your ideal candidate.
Information Technology Training Cisco Network Academy
Network, Cyber-Security Fundamentals and hands on practice, SIEM, OSI Model, Network Monitoring, Information Technology Helpdesk Support, Network Devices Configurations and Troubleshooting
Aeronautical Electronics Engineering Diploma
Electronic Circuits, Electronics troubleshooting, Electrical Technology, Communication Systems
Project Coordinator
January 2021 - February 2022
Initiated, planned, executed and monitored a building budget of K500,000. Achieved project completion two weeks before set deadline.
Network Operation Center Technician [Team Lead]
June 2015 - December 2019
Led a team of 10 Network Operations Technician in administering service requests through recommended helpdesk systems and monitored all network alerts using network monitoring tools.
Football
Reading self development books
Listening to podcasting about science and human nature.
Reading about technology advancements and latest cyber breaches
Upskilling using Cisco Net Academy
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