I have acquired skills in IT. I am a team player with exceptional communication, leadership, analytical and interpersonal skills.
Jan 2017- July 2019
Diploma in Information communication Technology
Hemland College of professional and technical studies
Jan 2016- Mar 2016
Certificate in computer packages
Petanns institute of business studies
Jan 2012 - Nov 2015
Kenya Certificate of Secondary Education
Kanjuku secondary school
Jan 2004 –Dec 2011
Kenya Certificate of Primary Education
Mukuyu-ini primary school
AUG 2020-MAY 2022
Proto Energy Limited Position: Office Admin
Responsibilities:
Ensuring the office is in order
Educating customers about the LPG system installed on cars
Updating the system
Preparing daily reports
Keeping records of customer interactions comments and complains.
Responding promptly to customer inquiries.
Ensure customer satisfaction and provide professional customer support.
AUG 2019– JAN 2020
INTSOFT(K)LIMITED
Position: customer support staff
Responsibilities:
Maintaining optimum level of customer satisfaction and identifying all customer issues and resolving them.
System testing.
Documenting and demonstrating solutions
Walking customer through solution
Travelling
Swimming
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